172399 - It is not possible to respond to questions and answers by the bugzilla bug tracking system at least using "reply to:"

Status: RESOLVED DUPLICATE of bug 44393

(Bugzilla :: Creating/Changing Bugs, defect)

Description

[Frank Klemm]

User-Agent:       Mozilla/4.78 [en] (X11; U; Linux 2.2.19 i686; Nav)
Build Identifier: Netscape 4.78  (X11; Linux 2.4.19; i686)

Return-Path: <[e-mail]>
Date: Thu, 3 Oct 2002 19:05:30 +0200 (MET DST)
From: Mail Delivery Subsystem <[e-mail]>
To: <[e-mail]>
Subject: Returned mail: see transcript for details
Auto-Submitted: auto-generated (failure)

The original message was received at Thu, 3 Oct 2002 19:05:28 +0200 (MET DST)
from ns3.uni-jena.de [141.35.1.32]

   ----- The following addresses had permanent fatal errors -----
<[e-mail]>
    (reason: 550 5.1.1 <[e-mail]>... User unknown)

   ----- Transcript of session follows -----
... while talking to gila.mozilla.org.:
>>> RCPT To:<[e-mail]>
<<< 550 5.1.1 <[e-mail]>... User unknown
550 5.1.1 <[e-mail]>... User unknown

   ----- Original message follows -----

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Date: Thu, 3 Oct 2002 17:58:14 +0200
From: Frank Klemm <[e-mail]>
To: [e-mail]
Subject: Re: [Bug 172365] "Netscape quality feedback agent" called once per
month crashs Mozilla
Message-ID: <[e-mail]>
References: <[e-mail]>
Mime-Version: 1.0
X-Mailer: Mutt 1.0.1i
In-Reply-To: <[e-mail]>; from
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+Thu, Oct 03, 2002 at 08:58:16AM -0700
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On Thu, Oct 03, 2002 at 08:58:16AM -0700, [e-mail] wrote:
> http://bugzilla.mozilla.org/show_bug.cgi?id=172365
>
>
>
>
>
> ------- Additional Comments From [e-mail]  2002-10-03 08:58
-------
> It's the other way around : Mozilla crashes, and the feedback agent pops up.
The
> first time (for a release), it will ask you for permission to install the
agent.
> The next time, you won't see the dialog, and the talkback-information will be
> sent over the Internet (if you allowed the agent to be installed).
>
> What do you mean 'exactly once per month' ? Is it a bug that only happens once
> per month ?
>
The crashs occured on the first day in a month I used Mozilla.

        Aug-1 2002
        Sep-2 2002
        Oct-1 2002

Proposals:

  - Don't call this agent "Netscape ....", but "Mozilla ...."
  - Use the Mozilla logo, not the netscape logo
  - Windows of Modzilla should not be closed. This is the common way used
    on Windows and Linux.
  - A modal window should pop up with the following explanation:


    Mozilla has crashed. This dialog installs an agent which automatically
    reports exact information about the internal state of mozilla when
    mozilla crashs to allow an exact location of the bug caused this crash.

    Install Modzilla Foo Bar Agent:       [_Yes_]  [ No ]

--
Frank Klemm                                 

Reproducible: Always

Steps to Reproduce:
1. Report a bug
2. Get an answer or question from one of the support/development team
3. Respond to this answer/question using for instance mutt/pine

Actual Results:  
E-Mail bounces

Expected Results:  
Delivered E-Mail

Comment 1

[Sebastian Biallas]

Go here: 
http://bugzilla.mozilla.org/show_bug.cgi?id=172365
and answer.

I guess this is a duplicate of bug 44393 (via bug 46998)

*** This bug has been marked as a duplicate of 44393 ***

Comment 2

[Sebastian Biallas]

Frank Klemm: Did you understand, that you can easily respond to bugs, by
following the link mentioned in the bugmail? 
This would be (for example):
http://bugzilla.mozilla.org/show_bug.cgi?id=172365

If so, please go to this bug
(http://bugzilla.mozilla.org/show_bug.cgi?id=172399) click on "Mark bug as
VERIFIED" enter "ok" in the additional comments field and press "Commit".