Open Bug 1724638 Opened 3 years ago Updated 3 months ago

When I screenshot certain tweets (on twitter.com; mostly with images), the image(s), whether it be the image(s) posted or the profile picture of the person tweeting, is/are captured blank.

Categories

(Core :: Graphics: WebRender, defect)

Product:
Core
Component:
Graphics: WebRender
Version:
Firefox 90
Type:
defect

Tracking

()

Status:
UNCONFIRMED

People

(Reporter: i-pax, Unassigned, NeedInfo)

References

(Blocks 1 open bug)

Details

Attachments

(5 files)

FS-1.jpg
91.05 KB, image/jpeg
Details
Screenshot the second time
273.53 KB, image/jpeg
Details
S-1.png
11.96 KB, image/png
Details
S-2.png
770.94 KB, image/png
Details
about:support
27.40 KB, text/plain
Details
Attached image FS-1.jpg —

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:90.0) Gecko/20100101 Firefox/90.0

Steps to reproduce:

Screenshot tweets with images using Firefox’s own screenshot tool (Ctrl + Shift S) on Windows, latest version.

Actual results:

The images are capture blank the first time. Please see attached files.

Expected results:

If I screenshot that same tweet again (and I have only tested it with Twitter), the images are then showed in the screenshot. I have been using the tool extensively over the past few months (at least three), and I have only encountered it recently (maybe in the last forty-five days). I assumed it was something that came with an update and would be fixed soon, but it has not.

Summary: When I screenshot certain tweets (on twitter.com; mostly with images), the image(s), whether it be the image(s) posted or the profile picture of the tweeting, is captured blank. → When I screenshot certain tweets (on twitter.com; mostly with images), the image(s), whether it be the image(s) posted or the profile picture of the person tweeting, is/are captured blank.

The Bugbug bot thinks this bug should belong to the 'Core::Graphics: WebRender' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Component: Untriaged → Graphics: WebRender
Product: Firefox → Core
Attached image S-1.png —
Attached image S-2.png —

Not much has changed. The first time that I screenshot, I get blank images. The second time around, it is fine.

Thanks for reporting this. Could you attach the output from about:support to this bug?

Flags: needinfo?(i-pax)

I wasn't able to reproduce this on Linux - it may need a Windows person to look at it.

Flags: needinfo?(sotaro.ikeda.g)
Severity: -- → S3

"Firefox’s own screenshot tool" seems not use WebRender for taking screenshot. Then WebRender might not be related to the problem.

:aosmond, do you know if there was a similar problem?

Flags: needinfo?(sotaro.ikeda.g) → needinfo?(aosmond)
Attached file about:support — 
> Thanks for reporting this. Could you attach the output from `about:support` to this bug?

No problem. Here is the text.

Thanks for reporting this. Could you attach the output from about:support to this bug?

No problem. Here is the text.

Flags: needinfo?(i-pax)
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