Closed Bug 172826 Opened 23 years ago Closed 23 years ago

mozilla crashes when pressing Edit|preferences

Categories

(SeaMonkey :: Preferences, defect)

x86
Linux
defect
Not set
critical

Tracking

(Not tracked)

VERIFIED DUPLICATE of bug 169777

People

(Reporter: lishai, Assigned: bugs)

References

Details

with a certain user, after a period of normal use (not manualy editing any file in ~/.mozilla, and no crashes), mozilla started to crash every time i pressed on edit|preferences. The problem was solved by removing the file ~/.mozilla/default/-------/XUL.mfasl after which the browser returned to work normally (and loaded faster, if that matters any) this file was not edited. i cannot recall any special chain of events that caused this. however, i kept a copy of the faulty file, i just don't see how to put it here... My system: Mandrake 9.0 Mozilla 1.1 (comes with mandrake) 320 MB RAM AMD 900Mhz kernel 2.4.19-16mdk
Severity: blocker → critical
Hardware: DEC → PC
*** Bug 172825 has been marked as a duplicate of this bug. ***
if you are using the Mozilla that came with Mandrake, you need to try out a .mozilla.org build (like a recent trunk build). Mozilla can't fix Mandrake's bugs
Strangely enough, this exact same thing happened just tonight in Phoenix 0.3 Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.2b) Gecko/20021014 Phoenix/0.3 Choosing Tools|Preferences would lock Phoenix up cold. It affected one profile, and (seemingly) not the other two, and deleting the xul.mfl file for the affected profile fixed the problem, just as the reporter said.
I've seen this crash too with Mozilla 1.2a 2002091016 on RedHat 7.1. I've pressed Edit-> Prefs and Mozilla froze for several minutes, and after I patiently waited, I got a crash with Talkback appearing. Sorry, haven't sent the data then. But I saw it again while opening the sidebar. Again, Mozilla froze and after some 4 minutes, crashed - so these crashes may be related. This time I've sent TB12656864G. In both cases, deleting XUL.mfasl cured the problem. Haven't tested newer builds, but note that this occurs only after some long use (although, once it happens, it's 100% reproducible). Also, bug 173359 seems to be the same for Mozilla on Win98. And bug 172952 for Phoenix on WinXP (this one is RESOLVED WORKSFORME at this moment).
This has happened to me as well with Moz1.2beta (build2002101612), Win98. Every time I select Edit->Preferences, Mozilla crashes. I haven't made any changes to any of the Mozilla files, nor installed any components. The bug first occured when I was navigating the Preferences menu (which I cannot even get to now). I was using the keyboard and upon selecting the last item ("Offline and Disk Space", or something to that effect - cannot check, since I cannot enter the menu again) Mozilla froze. -Krister
*** This bug has been marked as a duplicate of 169777 ***
Status: UNCONFIRMED → RESOLVED
Closed: 23 years ago
Resolution: --- → DUPLICATE
v dup
Status: RESOLVED → VERIFIED
Product: Browser → Seamonkey
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