Open Bug 1730348 Opened 3 years ago Updated 3 years ago

The process is blinking in Windows 11(dev 22454.1000), and the video and sound are not matching in real-time streaming.

Categories

(Core :: Audio/Video: Playback, defect, P3)

Firefox 93
defect

Tracking

()

UNCONFIRMED

People

(Reporter: mmcrs, Unassigned)

Details

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0

Steps to reproduce:

watch stream in twitch.tv

Actual results:

The process is blinking in Windows 11(dev 22454.1000), and the video and sound are not matching in real-time streaming.

The Bugbug bot thinks this bug should belong to the 'Core::Audio/Video: Playback' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Component: Untriaged → Audio/Video: Playback
Product: Firefox → Core

Thanks for the report. Could you navigate to about:support, copy the information there using one of the buttons, and paste it onto this bug?

Blocks: media-triage
Severity: -- → S2
Priority: -- → P2
Flags: needinfo?(mmcrs)

A quick screen recording, screen shots, or just a good description of what you mean by 'The process is blinking in Windows 11' would be appreciated as well.

(In reply to Jim Mathies [:jimm] from comment #3)

A quick screen recording, screen shots, or just a good description of what you mean by 'The process is blinking in Windows 11' would be
appreciated as well.

blink like this:
https://imgur.com/a/0pvJnTm

Flags: needinfo?(mmcrs)
Attached file about support
(In reply to Bryce Seager van Dyk (:bryce) from comment #2) > Thanks for the report. Could you navigate to `about:support`, copy the information there using one of the buttons, and paste it onto this bug?

Thanks for the information. So the blinking is that Firefox usage is spiking up and down? Or is it that the process itself is starting and stopping rapidly?

I notice from the about:support that Firefox is in safe mode. Does the same issue exist when not in safe mode?

Flags: needinfo?(mmcrs)

Would you mind to capture a profiled result by using Media preset as well? Thank you.

(In reply to Bryce Seager van Dyk (:bryce) from comment #2)

Thanks for the report. Could you navigate to about:support, copy the information there using one of the buttons, and paste it onto this bug?

(In reply to Bryce Seager van Dyk (:bryce) from comment #6)

Thanks for the information. So the blinking is that Firefox usage is spiking up and down? Or is it that the process itself is starting and stopping rapidly?

I notice from the about:support that Firefox is in safe mode. Does the same issue exist when not in safe mode?

Even if it wasn't in the safety mode, it was okay normally.
But later, the process is blinking...

Flags: needinfo?(mmcrs)

Changing severity as we've been unable to reproduce, so this isn't as wide spread as I was initially concerned.

Even if it wasn't in the safety mode, it was okay normally.
But later, the process is blinking...

Are you saying this used to work in safe mode?

Severity: S2 → S3
Priority: P2 → P3

(In reply to Bryce Seager van Dyk (:bryce) from comment #9)

Changing severity as we've been unable to reproduce, so this isn't as wide spread as I was initially concerned.

Even if it wasn't in the safety mode, it was okay normally.
But later, the process is blinking...

Are you saying this used to work in safe mode?

yes.

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