173436 - attachement (.cdr) not shown in header pane

Status: RESOLVED WORKSFORME

(MailNews Core :: Attachments, defect)

Description

[bugzilla.mozilla.org]

I got a mail from another mozilla mail user that contains an attached .cdr file
(CorelDraw) 

The attachement does not whow up in the header pane of the mail-read-window.
It's only accessible through the main menu

Comment 1

[bugzilla.mozilla.org]

Attachment: mail message containing the attachement

Comment 2

[bugzilla.mozilla.org]

Attachment: zipped version of the mail message file

Comment 3

[Barry de la Rosa]

I'm getting the same error, this time with PDF attachments. Can't even save the
attachments using the File/Attachments menu. Headers in source show attachment
is there:

Envelope-to: [e-mail]
Received: from amavis by nirvana.newsnow.net with scanned-ok (Exim 3.35 #1 (Debian))
	id 18278P-0001bE-00
	for <[e-mail]>; Thu, 17 Oct 2002 10:40:05 +0100
Received: from ns.dabs.com ([194.70.94.140] helo=icarus.intranet.dabs.com)
	by nirvana.newsnow.net with esmtp (Exim 3.35 #1 (Debian))
	id 18278M-0001U5-00
	for <[e-mail]>; Thu, 17 Oct 2002 10:40:02 +0100
Received: from ZI.intranet.dabs.com ([10.200.0.82]) by icarus.intranet.dabs.com
with Microsoft SMTPSVC(5.0.2195.2966);
	 Thu, 17 Oct 2002 10:38:51 +0100
Received: from mail pickup service by ZI.intranet.dabs.com with Microsoft SMTPSVC;
	 Thu, 17 Oct 2002 10:38:51 +0100
Reply-To: <[e-mail]>
From: <[e-mail]>
To: <[e-mail]>
Subject: dabs.com plc Invoice for Sales Order Ref  3323105/01
Date: Thu, 17 Oct 2002 10:38:50 +0100
Message-ID: <3c9801c275c1$0044ec10$[e-mail]>
MIME-Version: 1.0
Content-Type: multipart/mixed;	boundary="----=_NextPart_000_3C99_01C275C9.62095410"
X-Mailer: Microsoft CDO for Windows 2000
Thread-Index: AcJ1wP+vsqJQ6LqDRbO6nfi2PbZFKQ==
Content-Class: urn:content-classes:message
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2600.0000
X-OriginalArrivalTime: 17 Oct 2002 09:38:51.0545 (UTC) FILETIME=[00637090:01C275C1]
X-AntiVirus: scanned for viruses by AMaViS 0.2.1 (http://amavis.org/)

This is a multi-part message in MIME format.

------=_NextPart_000_3C99_01C275C9.62095410
Content-Type: text/plain;
	charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

Please find attached your e-invoice from dabs.com plc
If this invoice has already been paid in full then no action is =
required.
Please keep this e-invoice for your records.
For dabs.com plc business terms & conditions of sale, visit: =
http://www.dabs.com/aboutdabs/terms.asp

dabs invoice attachment.
This attachment is in Adobe Acrobat Portable Document Format (PDF). If =
you have any questions regarding the format or validity of this document =
please visit: http://www.dabs.com/aboutdabs/einvoices.asp

This e-invoice is a valid VAT receipt.
------=_NextPart_000_3C99_01C275C9.62095410
Content-Type: application/octet-stream;
	name="INVOICE_I3927293.PDF"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
	filename="INVOICE_I3927293.PDF"

Is this bug a duplicate of 140834 and/or 142671?

Comment 4

[Shanmugavelu Shanmuganathan (gone)]

I am seeing this behaviour on  a HP's Tru64 UNIX.
None of the attachment is shown in the header pane.
If the attachment file has an extension (for ex. files.tar),
the attachment is not shown. 

Comment 5

[Barry de la Rosa]

I'm getting errors with all types of files. I tried to send myself a file with
text, jpeg, zip and Excel attachments, and I can't see any of them in the email.
There are also no attachment icons in the bar above the message in the preview
pane, and when I double-click on the email, the window that appears is
completely blank.

I can't even save the email as a file to add as an attachment to this bug!
Instead, I am attaching a screenshot of the message as it appears in my client.

Also, none of the attachments are listed under the File/Attachments menu, and
trying to "Save All" produces an error: "Unable to save the attachment. Please
check your file name and try again later."

Why do I get the impression my installation of Mozilla is somehow corrupted? :/

I tried deleting the compreg.dat file but this didn't help.

Comment 6

[Barry de la Rosa]

Attachment: screenshot of bpdlr's email with(out) attachments

This email has 4 attachments, but none of them are showing up and I can't save
them or even save the message.

Comment 7

[Appie Verschoor]

Windows 2000 Mozilla 1.2b. Imap mailserver. Headerpane is broken. None of my
attachments are showin, neither are the triangles for showing, collapsing the to
and cc fields.
Re-installed mozilla 1.2b with no avail. Going back to Mozilla 1.2a helped. Can
see the attachemnts again in de headerpane.

Comment 8

[Appie Verschoor]

Creating a new userprofile resolved this issue for me. 

Comment 9

[Arnaud Ladrière]

I have the same problem with 1.2 final : no attachement is showing up (whatever
the attachement type) in 3 pane view (the "Attachements:" box is here but
empty), If I open the received message in a seperate window, the attachement appear.

Comment 10

[Arnaud Ladrière]

Resolved : I deleted the XUL.mlf file and restarted mozilla. But I guess that a
"normal" user should stay blocked forever with this bug !

Comment 11

[Steve Freeland]

Attachment: Screenshot with broken header UI

Another screenshot demonstrating the bug.  The shot is from version 1.3a, but
the bug was originally observed in 1.2.1 and I upgraded in a shotgun attempt to
fix the problem; it didn't work.  Deleting XUL.mfl didn't work either. 
Reverting to Moz 1.1 did solve the problem.  I haven't reverted back yet, so I
don't know if 1.1 has "fixed" the profile or the mail spool, or whether it's
just ignoring whatever conditions were causing the bug in later versions.
I think this should be a dataloss bug, since the affectred attachments are
essentially irretrievable without going to extreme methods (version downgrade
or cutting and pasting the message source into a base64 decoder).
Platform:  Win98 SE  Mozilla version: 1.3a

Comment 12

[Manfred Lebek]

if you forward the message you get access to the attachement in the forward window

Comment 13

[Manfred Lebek]

try comment #1 in bug 202412 ( http://bugzilla.mozilla.org/show_bug.cgi?id=202412 )

Comment 14

[Mike Cowperthwaite]

I've integrated the attached message into my mail, and it shows the attachment 
correctly in the pane with a current Mozilla build.

The screenshots attached by Barry de la Rosa and Steve Freeland displays a 
symptom from a particular and well known bug that was fixed quite a while ago, 
bug 106461.

Reporter ([e-mail]): if your original problem involved a similar display 
to those screenshots -- in particular, with the headers being shown in a 
scrollable grey portion of the message body, instead of in a separate header -- 
then please mark this bug as a dupe of 106461.  If you had a different symptom, 
then report whether the bug is still occurring for you.  If not, please mark 
this bug  Resolved|WorksForMe.

Comment 15

[Mike Cowperthwaite]

Actually, I see I already marked this WorksForMe, my mistake -- please reopen to 
mark it as a dupe or if the problem still exists.