173449 - cnbcm.com - City National Bank website missing "Submit" button

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English US, defect)

Description

[Adam Wiggins]

The URL above is the login page for City National Bank's online banking.  In
Netscape 4.x and IE 6 there is a "Submit" button visible beneath the four input
boxes.  In any other browser (including Moz) it is not visible, making it
impossible to login.

I look at the code for the page, and I'm very confused why it doesn't show
up...although the JavaScript code which draws the button (who knows why they
coded this in such a way) does take different paths whether it detects "NS" or
"IE", it doesn't seem to actually disallow any browser version.

Comment 1

[Boris Zbarsky [:bzbarsky]]

Well, the code looks like this:

if (IE) {
  // Use IE proprietary functions (document.styleSheets[id])
} else {
  // Use NS4 proprietary functions (document.classes)
}

The IE version would work for Mozilla if the sheet index were used instead of
the linking element id (per the DOM spec).

Comment 2

[Nick Bebout]

SPAM: New Components

Comment 3

[chris hofmann]

one of the best references/recommendations I've found for encouraging financial institutions to support firefox is located at bankers on-line web site 

http://www.bankersonline.com/security/security_browserthreat070204.html 

It was written in 2004 during the download.ject attack, but much of it still applies today.  This is a good link to send when contacting banks.

Comment 4

[Chris Lawson (gone)]

That page still has a giant morass of scary JS, but the Submit button is definitely there in Camino trunk, Minefield, Firefox 2, and Safari, so I think it's safe to call this FIXED by something the site did between 2003 and now.