1736013 - [macOS][Upgrade Users] The macOS “VoiceOver” software does not read the Upgrade Users Onboarding buttons if they are clicked through

Status: NEW

(Firefox :: Messaging System, defect, P3)

Description

[Robert Martin [:romartin], Ecosystem QA]

[Affected Versions]:

• Firefox Nightly 95.0a1 - Build ID: 20211014212856
• Firefox Beta 94.0b6 - Build ID: 20211014201116

[Affected Platforms]:

• macOS 10.15.7
• macOS 11.6

[Prerequisites]:

• Have the macOS “VoiceOver” screen reader software enabled.
• Have the latest Firefox Nightly or Beta installed.

[Steps to reproduce]:

1. Open the browser with the profile from prerequisites.
2. Open the Browser Console and enter:
   Cc["@mozilla.org/browser/browserglue;1"].getService().wrappedJSObject._showUpgradeDialog()
3. Click the “Explore colorways” button.
4. Click the “Soft” theme variant.

[Expected results]:

• The “Soft” theme variant is recognized by the “VoiceOver” software.

[Actual results]:

• Nothing happens.

[Notes]:

• The issue is not reproducible for New Users Onboarding.
• The issue is not reproducible on Windows 10 or Ubuntu Linux 20.04.
• The issue is not reproducible if the keyboard navigation is used to navigate through Upgrade Users Onboarding.

Comment 1

[Ed Lee :Mardak]

I think generally mouse + VoiceOver doesn't work great from popup type dialogs (that don't also change keyboard focus) including tracking protection, security, permissions from the. We got VoiceOver to read some stuff in the upgrade dialog by moving focus to some initial button on each screen.

Comment 2

[Punam Dahiya [:pdahiya]]

Marking good first bug to explore current capabilities of Voice over and if the issue still exist

Comment 3

[Negin Sauermann]

I don't believe this is currently an issue/is not reproducible because the current Spotlight's iteration is not using colorways (100 thank yous, both buttons are read correctly by the MacOS screen reader).

However, I believe next major release is re-introducing colorways so we could keep this ticket open and investigate if the issue will be reproducible then? (cc: @Mardak)

Comment 4

[Negin Sauermann]

Attachment: recording.mov

Comment 5

[Punam Dahiya [:pdahiya]]

Bug isn't reproducible with current theme screen in new user onboarding, marked P3 in favor of validating it with MR colorways

Comment 6

[BugBot [:suhaib / :marco/ :calixte]]

The bug has a release status flag that shows some version of Firefox is affected, thus it will be considered confirmed.