1737246 - Video does not play on itv.com with ETP - Strict enabled

Status: NEW

(Core :: Privacy: Anti-Tracking, defect, P3)

Description

[Oana Arbuzov [:oanaarbuzov]]

Attachment: StrictVsStandard.PNG

Environment:
Browser / Version: Firefox Daylight 38.0 (6216)
Operating System: iPad Mini 4 iOS 14.8 (1536 x 2048 pixels (~324 ppi density))

Prerequisites:
ETP - Strict enabled.
VPN active pointing to UK (or UK resident).
Signed into your ITV account.

Steps to reproduce:

1. Navigate to https://www.itv.com/hub/coronation-street/1a0694a10454
2. Try to play the video.
3. Observe behavior.

Expected Behavior:
The video plays after the ads.

Actual Behavior:
The video does not play.

Notes:

1. Screenshot attached.
2. The issue is not reproducible with ETP - Standard

Comment 1

[Thomas Wisniewski [:twisniewski]]

Oana, is this issue still reproducible? If so, does it reproduce on iOS only, or also on Android?

Comment 2

[Oana Arbuzov [:oanaarbuzov]]

Tom, the video from the link is no longer available, and tried to find other videos to play. None of them play regardless of the ETP status, both on Firefox and Chrome.
URL: https://www.itv.com/hub/coronation-street/1a0694a10687
https://prnt.sc/-JZXzm-wQzYK

Note: Play DRM-controlled content notification is not triggered on iOS, thus I would say that this is blocked by it.

Tested with:
Browser / Version: Firefox Daylight 102.0 (11640), Chrome 102.0.5005.87, Safari 15.4.1
Operating System: iPad Mini 4 iOS 15.4.1 (1536 x 2048 pixels (~324 ppi density))

The issue is not reproducible on Android, the video plays regardless of the ETP status.
https://prnt.sc/4BQ7p0DirfgF

Tested with:
Browser / Version: Firefox Nightly 104.0a1 (🦎 104.0a1-20220711094852)
Operating System: Google Pixel 5 (Android 12) - 1080 x 2340 pixels, 19.5:9 ratio (~432 ppi density)

Comment 3

[Thomas Wisniewski [:twisniewski]]

Alright, then I'll flag this as an iOS only issue for now.