The Print function stopped working at Firefox. The site will hang. Printer sign is turning and turning
Categories
(Core :: Printing: Setup, defect)
Tracking
()
People
(Reporter: birdysing, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0
Steps to reproduce:
I wanted to print a page at Firefox at the desktop PC
Actual results:
The printer frame opened, but the sign was loading and loading and then the website hangs. You need to close the tab or reload the tab.
But seems Firefox does not allow to print at all
Expected results:
the printer frame should have showed the available printers
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Comment 1•4 years ago
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The Bugbug bot thinks this bug should belong to the 'Core::Printing: Setup' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.
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Comment 2•4 years ago
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Please check https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox and report back.
What helped at my side was:
I intended to uninstall firefox and reinstall, however, prior to the Uninstall the system prompted a message saying whether I want to "Refresh" firefox settings first. What I did.
After that the printer worked again.
Only disadvantage all your theme, add ons and other settings (downloading in certain files etc) are gone...
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Comment 4•4 years ago
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Probably some preference values for old printer ui caused bad effects. It's hard to tell. Closing.
Description
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