1737826 - Search engines of a same session present in pages 'about:preferences#search' and 'about:support' are not synchronized, neither are the search engines of a session of troubleshoot mode

Status: RESOLVED INVALID

(Firefox :: Search, defect)

Description

[lamalbrut]

User Agent: Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:93.0) Gecko/20100101 Firefox/93.0

Steps to reproduce:

No manual modifications made in session of troubleshoot mode.

1. Select an interface language for the profile default-release that differs from the application build language;
2. In 'about:preferences#search' page, remove some search engines from the group, so that the resulting situation matches the one illustrated in attachment;
3. Switch to a session of troubleshoot mode and inspect the search engines present in the 'about:preferences#search' page. Make a note of it;
4. Reopen the profile default-release and select the interface language matching the application build language;
5. In 'about:preferences#search' page, inspect the list of present search engines;
6. Open the 'about:support' page.

Actual results:

• The lists of search engines exhibited at steps 5. and 3. are identical.
• The list of add-ons reported at step 6. are not synchronized with the ones at step 2.

Expected results:

• The lists of search engines exhibited at steps 5. and 2. to be synchronized and therefore identical.
• The add-ons reported in step 6. to be synchronized with the ones present at step 2.

Comment 1

[lamalbrut]

Attachment: firefox_93_search_engines_non-build_language.png

Comment 2

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Firefox::Preferences' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Comment 3

[:Gijs (out until Jan 5th; he/him)]

Over to search as they are the experts on how the search engine selection works.

Comment 4

[Mark Banner (:standard8)]

I'm sorry, but from your steps to repeat, I can't understand enough of what is going wrong. It would help if you can provide concrete examples.

Please can you provide details of:

• which languages you are using to test this
• the browser.search.region value listed in the preferences section of `about:support
• More details about which search engines you are seeing when you don't expect to be seeing them.

Comment 5

[lamalbrut]

Attachment: firefox_93_troubleshoot_mode_search_engines_page.png

Hello. Sure.
Language used while testing: Finnish alone in classic sessions; I assumed American English:

• must be the unique language available for the sessions of troubleshoot mode;
• is the language Firefox Edition releases are built against.

browser.search.region: FI

Actuals results: The lists of search engines exhibited at steps 5. and 3. are identical.

Comment 6

[lamalbrut]

Attachment: firefox_93_UI_language_American_English_about-support_page_Add-ons.png

Actual result: The list of add-ons reported at step 6. are not synchronized with the ones at step 2.
Note: The results obtained in the Finnish UI are identical to those visible in this attachment, winch is presented here in American English solely for the convenience of the reader.