1737836 - Sharepoint 2016 Site : Promoted Links not Showing on Microsoft Windows 10, OS Catalina (Macintosh)

Status: RESOLVED WORKSFORME

(Web Compatibility :: Site Reports, defect)

Description

[Florencia Garcia Rambeaud]

Attachment: SharePoint Promoted Links_Report_26102021.pdf

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/95.0.4638.54 Safari/537.36

Steps to reproduce:

Hi, I atach a file with a complete report.
Sharepoint 2016 Site : Promoted Links not Showing on Microsoft Windows 10, OS Catalina (Macintosh). It also have links to videos I made showing the error.
Firefox on 92 and above (93)

Actual results:

Results on Firefox (Windows 10) : https://www.youtube.com/watch?v=f4wcHVx8xmk

Expected results:

Expected Results , are that the Site http://www.integrabilidadnqn.gob.ar/ , works properly on Firefox in every Operating System version (Windows 7, Windows 10, IOS Catalina, Android, etc).

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Core::Widget: Win32' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Comment 2

[Florencia Garcia Rambeaud]

(In reply to Release mgmt bot [:sylvestre / :calixte / :marco for bugbug] from comment #1)

The Bugbug bot thinks this bug should belong to the 'Core::Widget: Win32' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

The error I´m reporting occurs on WIndows 10 (64 bits), Catalina OS(Macintosh).

Comment 3

[BugBot [:suhaib / :marco/ :calixte]]

The severity field is not set for this bug.
:jimm, could you have a look please?

For more information, please visit auto_nag documentation.

Comment 4

[Raul Bucata]

We appreciate your report. Upon accessing the link provided, the promoted links are visible and highlighted, and I was able to open them, although there is no content when opening the promoted links on all browsers.

Could you try testing the issue using the latest build of Firefox Nightly?

Tested with:

Browser / Version: Firefox Nightly 97.0a1 (2022-01-06) (64-bit)
Operating System: Windows 10 PRO x64

Suggestion: Could you please try testing the issue using the latest build of Firefox Nightly? Also, try clearing cache/data/cookies, disable add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about: config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

Comment 5

[Raul Bucata]

Upon accessing the link provided, the promoted links are visible and highlighted, and I was able to open them, although there is no content when opening the promoted links on all browsers.

Tested with:

Browser / Version: Firefox Release 101.0. (64-bit)/ Firefox Nightly 103.0a1 (2022-06-01) (64-bit)
Operating System: Windows 10 PRO x64

Closing this as WORKSFORME