1739499 - [Iris Xe GPU] Tabs crash with media.ffmpeg.vaapi.enabled set to true (Linux Kernel 5.15.8 contains the fix)

Status: RESOLVED MOVED

(Core :: Audio/Video: Playback, defect, P5)

Description

[sera]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:94.0) Gecko/20100101 Firefox/94.0
Firefox for Android

Steps to reproduce:

On website kraken.com as well as sporadically on Twitter and Reddit the tab would crash, but only when flag media.ffmpeg.vaapi.enabled was set to true

Actual results:

with the flag set to true the tab crashed (crash report https://crash-stats.mozilla.org/report/index/f3c4d38a-ceda-49eb-a409-dede90211104)

with the flag set to false, the tab did not crash

Expected results:

the tab should not have crashed.

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Core::Audio/Video: Playback' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Comment 2

[Dominik Mierzejewski]

I can reproduce this on any video page from https://vod.tvp.pl/website/kosmoloty,47941852/video (safe for work), but only on Iris Xe GPU (11th gen Intel CPU). It's not crashing on an old Ivy Bridge with Intel HD 4000 GPU or a slightly newer Haswell, either.

Comment 3

[Darkspirit]

Thanks for the report!

(In reply to sera from comment #0)

crash report https://crash-stats.mozilla.org/report/index/f3c4d38a-ceda-49eb-a409-dede90211104

"wrQualified": {
"status": "blocklisted:FEATURE_FAILURE_DDX_INTEL"
},

iHD_drv_video.so DdiMedia_ExtGetSurfaceHandle

https://github.com/intel/media-driver/blob/4debb74628c1dd6e05370804e6e0dfcaf9e9adb5/media_driver/linux/common/ddi/media_libva.cpp#L7412
It could be bug 1740800.

Which desktop environment are you using? (Gnome/KDE/XFCE/etc)
Do you know if you have compositing enabled?
Does Firefox also crash when hovering toolbar icons?

Hardware rendering is disabled by default for your setup because you are using the deprecated Intel DDX driver.
That's when $ xrandr --listproviders contains "Intel" instead of the default and recommended "modesetting".
Some users manually choose this driver to use a legacy in-driver compositor to prevent tearing. It's recommended to use a regular X11 compositor instead. If the performance of uncomposited X11 is desired with a compositor, Wayland is recommended.
Please remove deprecated Driver "intel" from your custom Xorg config file and reboot. Does the crash still occur afterwards?

(In reply to Dominik Mierzejewski from comment #2)
Please also check above. ($ xrandr --listproviders )

Comment 4

[Darkspirit]

I've made a mistake. I've copied FEATURE_FAILURE_DDX_INTEL from a different crash report of this signature.

Comment 5

[Martin Stránský [:stransky] (ni? me)]

Looks like intel driver bug.

Comment 6

[sera]

Yep, kernel patch fixed this issue

Comment 7

[Darkspirit]

(In reply to sera from comment #6)

Yep, kernel patch fixed this issue

Which one? Link please.

Comment 8

[sera]

Which one? Link please.
Linux 5.15.8 included the patch mentioned in this thread that solved my issue https://gitlab.freedesktop.org/drm/intel/-/issues/4145

Comment 9

[Darkspirit]

Thanks!