Closed Bug 1739605 Opened 3 years ago Closed 2 years ago

bad place of button save of pdf viewer

Categories

(Firefox :: PDF Viewer, enhancement)

Firefox 94
enhancement

Tracking

()

RESOLVED DUPLICATE of bug 762371

People

(Reporter: piradix, Unassigned)

References

Details

(Whiteboard: [pdfjs-ux])

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:94.0) Gecko/20100101 Firefox/94.0

Steps to reproduce:

Many of my clients use the "print" button (then "PDF printer") and almost never the "save" button to copy the document seen by the Firefox preview.
This has the disadvantage of not having the original document, but an impression which may have problems.
While investigating, I noticed that they did not see the "save" button, because it is not visible and not in the place where they are used to looking for it.

Actual results:

The "save" button is never used to save a PDF from the Firefox preview

Expected results:

Use the "save" button.
On button of Firefox PDF Preview :

  • Then can you put "save" button before the "print button"
  • Can you colored the save button ?
  • Or can you enlarge the buttons
  • or choose another icon to save the PDF : a "Disk" (like edge) or add the text "PDF" under the arrow of the save button, and use dual colors'll be better (IE: PDF in red) ...

The Bugbug bot thinks this bug should belong to the 'Firefox::PDF Viewer' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Component: Untriaged → PDF Viewer

:RT, any thoughts ?

Flags: needinfo?(rtestard)

(In reply to Piradix from comment #0)

While investigating, I noticed that they did not see the "save" button, because it is not visible and not in the place where they are used to looking for it.

That does seem to depend highly on which exact program you're comparing with. If the button is moved to agree better with software X, what happens when users of software Y asks for another button ordering (such we ignore such a request, or move the button back, etc.)?

  • Then can you put "save" button before the "print button"

The existing placement has been the same for years, and changing this would thus break muscle memory for all Firefox users.

  • Can you colored the save button ?

Given that both the main Firefox toolbar and the PDF Viewer toolbar only uses single-colour buttons/icons, this is probably not a desirable change.

  • Or can you enlarge the buttons

I believe that the PDF Viewer toolbar uses the same button/icon sizes as the regular Firefox toolbars (and a larger toolbar would reduce the size available for the actual PDF document).

  • or choose another icon to save the PDF : a "Disk" (like edge) or add the text "PDF" under the arrow of the save button, and use dual colors'll be better (IE: PDF in red) ...

Note that the current "Download" button/icon used in the PDF Viewer toolbar is the same one as is used in the main Firefox UI (for the "Save page"-functionality) as well.

You say that the change in ergonomics is not good, because users are used to it.
Two remarks:

  • Users who have taken a bad habit will continue ... (and I have a hard time not making them go under Edge [under W10]!)
  • I'm talking about a minor change, I would point out to you that when the Firefox menus and tabs changed appearance this summer, what you say was not respected! So it should always be possible to make ergonomic changes.

I am not asking for a big change, I am only proposing to better highlight the saved button. Because its iconography does not correspond to the usual "save" button:

  • a "floppy" under IE Edge, LibreOffice, word, excel, notepad ++, Eclipse ...
  • a "big black arrow" under Chrome / Chromium, Brave. In addition, it is well located before the print button (logical sense of office software)

The current icon lacks meaning (too new design in human time, not computing) and contrast.

  • Putting it in more fat can help (attracts the eye a little).
  • Or adding a little "PDF" text above its little arrow can draw attention to it and make it clear that it exists.

Because currently all the people I interviewed never thought of clicking on it, thinking that it was used for something else ...
I don't think the small change (s) I'm proposing gets anyone to leave, but rather pays more attention to a feature not seen.

When 89 shipped we refreshed most icons but had to leave out pdf.js.
I personally agree that the download icon is confusing. I'm ccing here Katie for awareness since she's managing a list of icons that we want to have a redesign of - I think we should address this bug as part of wider refresh for all pdf.js icons aimed at aligning styles with the rest of the browser (bug 1739965).

Flags: needinfo?(rtestard)
Blocks: 1739965

Very good news, I hope this will result in a nice and ergonomic design.

If you are looking for someone who can show special people (elderly person, dyslexia, reading problems ...) I am happy to make that kind of effort

Status: UNCONFIRMED → NEW
Ever confirmed: true
Whiteboard: [pdfjs-ux]

This has been fixed by the icon updates part of bug 1739965 (see also bug 1760482 comment 7).

Status: NEW → RESOLVED
Closed: 2 years ago
Resolution: --- → DUPLICATE
No longer blocks: 1739965
Depends on: 1739965
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