1739931 - DisableAppUpdate policy not working

Status: RESOLVED WORKSFORME

(Firefox :: Enterprise Policies, defect)

Description

[Lee McFarland]

Attachment: policies.json

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:94.0) Gecko/20100101 Firefox/94.0

Steps to reproduce:

1. downloaded firefox 94 from https://www.mozilla.org/en-US/firefox/all/
2. prepared the new firefox from the tar ball
3. added a distribution direction, with a policies.json file which should
   "DisableAppUpdate"
4. started firefox

Actual results:

On Ubuntu 16.04, it is working as expected.
On Ubuntu 20.04, Although about:policies shows DisableAppUpdate as true, Help->about firefox does not respond with 'updates disabled by your system administrator'

Expected results:

help->about firefox should indicate updates disabled by y our system administrator

Comment 1

[Lee McFarland]

Attachment: working on Ubuntu 16.04

the help->about firefox pop-up from 16.04

Comment 2

[Lee McFarland]

Attachment: evidence disableAppUpdate ignored on Ubuntu 20.04

The Help->about firefox from Ubuntu 20.04 where updates are not disabled even though the Active Policy
DisableAppUpdate is set true

Comment 3

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Firefox::Enterprise Policies' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Comment 4

[Lee McFarland]

The above holds true for the primary ID associated with the system. That is the ID which comes up as the system console when the system is booted up. A secondary ID does not have this issue. It comes up with 'updates disabled'. Logging out of the system console then remotely logging in with the primary system ID does have the issue thus, the issue is with the primary ID regardless of whether it is on the system console or, logged in remotely.

Comment 5

[Negritas Sergiu, Desktop QA]

Attachment: distribution.png

Hello! I have tried to reproduce the issue with Firefox 94.0 the version before 94.0.1 on Ubuntu 20.04 and following the steps provided in the description and the policies.json file the attached screen shot here is the result I have obtained.

Could you please answer the following questions in order to further investigate:

1. Did you put the "distribution" folder in the installed location or in the profile location?
2. Could you please try and download a build from here and redo the steps you have done with the first build? Here is a link to fx 94: 'https://archive.mozilla.org/pub/firefox/releases/94.0/linux-x86_64/en-US/'

Comment 6

[Lee McFarland]

1. The distribution folder is in the installed location (/usr/lib/firefox)
2. The build to try in comment 5 is identical to the installed version of firefox. - no action taken.
3. Firefox has now made a version 94.0.1 available. I installed version 94.0.1. The problem has disappeared.

other notes:
going back to version 94.0 now works correctly. Previously it did not work correctly with regard to this issue, even after a system reboot.

recommended action:
for me, I'll immediately move on to firefox 94.0.1, which is working correctly.

for this bug [1739931] - close it tomorrow (11/10/2021) as fixed with install of firefox 94.0.1

Comment 7

[Negritas Sergiu, Desktop QA]

As per the last comment I will mark this issue as RESOLVED->WORKSFORME. If the issue occurs again please feel free to reopen it or file another bug.

Thank you!