Closed Bug 1743038 Opened 3 years ago Closed 3 years ago

firefox account locked, need it to be unlocked

Categories

(Cloud Services :: Server: Firefox Accounts, defect)

Product:
Cloud Services
Component:
Server: Firefox Accounts
Version:
Firefox 96
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: u696687, Unassigned)

Details

Steps to reproduce:

email was deactivated for a while, tried to sign in to my firefox account while the email account was locked - i've now reactivated the email account so i'd like to have my firefox account unlocked

Hi there, I’ve marked this ticket as confidential to protect your email address. It looks like Firefox Accounts received bounces from your email address and I've cleared these bounces for you, which should unlock your account. Could you please add accounts@firefox.com to your address book and try signing in again? Thanks!

Awesome, that worked. Thank you!

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → FIXED
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