Closed Bug 174321 Opened 22 years ago Closed 22 years ago

browser crashes and trashed mail setting

Categories

(SeaMonkey :: MailNews: Account Configuration, defect)

Product:
SeaMonkey
Component:
MailNews: Account Configuration
Platform:
x86
Linux
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
VERIFIED DUPLICATE of bug 170539

People

(Reporter: david.cussans, Assigned: racham)

References

Details

(Keywords: crash, dataloss) 

Using Mozilla 1.2a on RH linux 7.3, installed from RPM's 

Filling out 'web survey ( forms based )

Brower crashes.

Restart browser. Start mail/news window and get prompted by new-account wizard.
Account information lost.

Has happened more than once. Makes Mozilla mail pretty unusable
This has happened to me on Win2k.  Whenever a really bad crash happens (forcing
a reboot), preferences are lost, including mail/news settings.  I was never able
to pinpoint the problem to report a bug, but it happened 90% of the time when
Java was running.
crashes -> critical

Reporter, can you reliably recreate a crash that duplicates this behavior? If so
please list the steps and any necessary settings or likely URL's. Please also
list any Talkback incident ID numbers for your crashes.
Severity: major → critical
Keywords: crash, dataloss
Hi,
        I have lost my mail settings about four times. As far as I can
remember, each time was associated with mozilla crashing. No talkback
screen came up when Mozilla went down.

        There doesn't seem to be a particular URL that triggers the crash.
I installed Mozilla from a set of RPM's ( names like
mozilla-1.2a-2002091314_trunk.i386.rpm ) I am not sure if these had
talkback enabled.

   I am not using Mozilla-mail at the moment ( it got too tedious
re-entering my details ), but I will have another go and keep better
notes. I will try de-installing Mozilla re-installing from the "standard"
installer and make sure that talkback is enabled. There is a danger of
course that this will make the problem go away .....


        Cheers,
                David


*** This bug has been marked as a duplicate of 193638 ***
Status: UNCONFIRMED → RESOLVED
Closed: 22 years ago
Resolution: --- → DUPLICATE
wrong dupe :-)
Status: RESOLVED → UNCONFIRMED
Resolution: DUPLICATE → ---

*** This bug has been marked as a duplicate of 170539 ***
Status: UNCONFIRMED → RESOLVED
Closed: 22 years ago → 22 years ago
Resolution: --- → DUPLICATE
v
Status: RESOLVED → VERIFIED
Product: Browser → Seamonkey
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