174570 - Mozilla crashes if one attempts to print an e-mail [@ nsLargeHeapChunk::UpdateLargestFreeBlock]

Status: RESOLVED WORKSFORME

(MailNews Core :: Printing, defect)

Description

[Michael Graubart]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC; en-US; rv:1.1) Gecko/20020826
Build Identifier: Mozilla 20021013

If one selects an e-mail in the inbox and then selects 'Print' (Command + print)
and clicks 'Print' in the printer window, a rather mysterious message briefly
appears; then the message saying how many pages are being loaded into the
printer; and then Mozilla crashes.



Reproducible: Always

Steps to Reproduce:
1.Download e-mails and select one.
2.On computer, select 'Print' (or 'Command+P').
3.When the printer window appears, click 'Print'.

Actual Results:  
A rather mysterious message briefly appeared; then the message saying what pages
were being loaded into the printer. Then Mozilla crashed.

Expected Results:  
It should have allowed the printer to print the e-mail, and should not have crashed.

The bug was experienced with Build 20021013, Classic theme, Mac G3 (old beige
type), OS 9.2.2. I have now reverted to Mozilla 1.1 for the time being.

I have also reported this bug via TalkBack.

Comment 1

[Frank Wein [:mcsmurf]]

Reporter: What is the Talkback ID?

Comment 2

[Michael Graubart]

Dear 'mcsmur',

The TalkBack ID is TB1 2588568G.

Comment 3

[greer]

Product ID  MozillaTrunk
Build ID 2002082611
Operating System MacOS version 9.2.2
User Comments Mozilla 1.1, Classic theme. Mac G3, OS 9.2.2.I was offline, having
been reading some downloaded e-mails. I then opened Navigator: the window
appeared, but my cursor remained the small clock-face while the application was
opening. It stayed that way for about 10 or 15 seconds, then Mozilla quitted.

Stack Trace
nsLargeHeapChunk::UpdateLargestFreeBlock() [nsLargeHeapAllocator.cp]
nsLargeHeapAllocator::AllocatorFreeBlock() [nsLargeHeapAllocator.cp]
free() [nsAllocatorManager.cp]
.__dl__FPv [CPlusPlusLevel.cp]
.__dla__FPv [CPlusPlusLevel.cp]
nsFastLoadFileWriter::WriteFooter() [nsFastLoadFile.cpp, line 1791]
nsFastLoadFileWriter::Close() [nsFastLoadFile.cpp, line 1903] 

Comment 4

[greer]

Attachment: Current incidents in recent releases

Comment 5

[greer]

Based on data in comment #4 marking NEW.

Comment 6

[dcone (gone)]

-->

Comment 7

[Frank Wein [:mcsmurf]]

Reporter: Sorry for somewhat dumb question, but the description of the TB data
doesn't really match the description of this bug here or i'm missing something?

Comment 8

[rods (gone)]

my guess is, that is is now fixed. Could you try it will a build from today?

Comment 9

[Michael Graubart]

Sorry for somewhat dumb answer, but it's me that is missing something – namely
the details of my recent TalkBack reports, because after the crashes (3 times in
a row, trying to print e-mails) I deleted Mozilla 20021013 and went back to
20020826 – and, I now realize, deleted the TB records along with Mozilla. I'm
sorry about that; the ID I gave you was the only one on the right date, but it
must have been one referring to an incident with 20020826, not the right one.

The two around the right date that I still have are TB 12588568G and TB
12527788Z; one of these is, I imagine, the one I gave you, the other is probably
not the right one either. Apologies.

Comment 10

[rods (gone)]

I fix was checked in yesterday, so I am curious as to whether this is now fixed.

Comment 11

[Michael Graubart]

'Rods': My apologies for delay; I did not have time till just now to download
and test Build 2002101703.

Yes, I am glad to say I can now print e-mails without causing crashes.

Comment 12

[Frank Wein [:mcsmurf]]

Can we then Resolve this?

Comment 13

[Michael Graubart]

As far as my experience is concerned, yes.

Comment 14

[Frank Wein [:mcsmurf]]

-->Resolving this Worksforme, since it seem to work in newer builds now