Closed Bug 1746125 Opened 4 years ago Closed 4 years ago

Graphical corruption on Intel(R) Iris(R) Xe Graphics

Categories

(Core :: Graphics: WebRender, defect)

Firefox 95
Unspecified
Windows 10
defect

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: yoasif, Unassigned)

Details

Attachments

(11 files)

Attached image picture 1

From https://www.reddit.com/r/firefox/comments/rg9ixr/weird_display_bugs_on_firefox_glitching_and/

Description: I bought a new laptop 2 weeks ago. Installed Windows, installed Firefox, synced Firefox with my previous laptops Firefox data using the browsers built-in sync. On this new laptop, however, i contantly get weird display bugs, such as missing and/or glitching text, missing border radius on elements (both on website content and on browser elements), disappearing cursor in web-based document editors (such as Zoho Sheet).

Screenshots of some of the problems (important: red squares are NOT part of the bug, those are only for privacy reasons. Any other missing text/element IS part of the problem).

Picture #1: First tabs title is almost completely gone, hidden by background color. Active tab not indicated by any color change. Address bar is missing its rounded corners.

Picture #2: Single tab open, tab title text glitching. Active tab not indicated.

Picture #3: 4 open tabs, active tab not indicated.

Picture #4: 6 open tabs, 5th tabs title and favicon completely missing, active tab not indicated

Picture #5: 4 open tabs, 3rd tabs title text glitch, active tab indicator only shows up in the first ~10% of tab

Picture #6: Facebook messenger, chat open, rounded corners of text bubbles missing, last messages background mostly missing.

Attached file about:support
Attached image picture 2
Attached image picture 3
Attached image picture 4
Attached image picture 5
Attached image picture 6

The severity field is not set for this bug.
:jimm, could you have a look please?

For more information, please visit auto_nag documentation.

Flags: needinfo?(jmathies)

We had some issues with these new adapters. Turned out it was tied to an oem driver and that the issues had been fixed in updates.

Status: NEW → RESOLVED
Closed: 4 years ago
Flags: needinfo?(jmathies)
Resolution: --- → DUPLICATE

Bug is not resolved. I was the original guy that created the reddit thread about this issue, Assif Yousuf created this bug report based on my post.

The same issue still persists after the latest Firefox update (version 96.0.2 (64 bit)).

Attached image Glitching text on tab

babedow249, do you have the latest version of your graphics drivers (either via Windows Update, or from the maker of the computer) installed?

Status: RESOLVED → REOPENED
Flags: needinfo?(babedow249)
Resolution: DUPLICATE → ---

(In reply to Asif Youssuff from comment #13)

babedow249, do you have the latest version of your graphics drivers (either via Windows Update, or from the maker of the computer) installed?

Yes, downloaded and installed the latest graphic driver from the manufacturers website, also just updated FF to version 96.0.3 - the mentioned bugs persist.

The driver i use: Version V27.20.100.9565 for Asus VivoBook14 X421EPY Win10 64 bit, downloaded from https://www.asus.com/supportonly/X421EPY/HelpDesk_Download/

Flags: needinfo?(babedow249)

Jim, any thoughts here? The driver was updated, but it doesn't seem like the fix is in the latest version for the Asus VivoBook14 X421EPY. Driver can be downloaded from https://www.asus.com/supportonly/X421EPY/HelpDesk_Download/ - is this something we can report to Asus?

Flags: needinfo?(jmathies)

(In reply to GMA from comment #17)

Thank you, i installed this driver and it solved the issue.

Status: REOPENED → RESOLVED
Closed: 4 years ago4 years ago
Flags: needinfo?(jmathies)
Resolution: --- → WORKSFORME
You need to log in before you can comment on or make changes to this bug.

Attachment

General

Creator:
Created:
Updated:
Size: