Closed Bug 1747000 Opened 4 years ago Closed 4 years ago

High "WindowServer" process usage with FF 95.0.2 after watching YouTube on an Early 2020 Macbook Air (MacbookAir9,1 on macOs 12.0.1) resulting in high temps and fans being full blast

Categories

(Core :: Audio/Video, defect)

Firefox 95
defect

Tracking

()

RESOLVED DUPLICATE of bug 1738926

People

(Reporter: ahlejose, Unassigned)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:95.0) Gecko/20100101 Firefox/95.0

Steps to reproduce:

Early 2020 Macbook Air (macbookair9,1) on MacOs Monterey 12.0.1, Intel core i5, 16gb RAM, 512gb SSD
FireFox 95.0.2
Add-ons: Save Working session 1.0.2, AdGuard Adblocker 3.6.13

Either after a fresh power on, or leaving on, Open firefox.
Go to a streaming site (Netflix, Hulu, Twitch, Youtube, etc...)
Stream a video for 20-30 minutes (unsure about actual timing but it doesn't take too long

Issue is only present using FireFox, not present on Safari or Chrome

Actual results:

CPU Temp rose quickly to 97-99C fluctuating from 93 to 99C
Fan speed rose dramatically to 8,000RPM and stays there consistently
Putting device to sleep stops the fans but they ramp up once device is woken up
"WindowServer" Process goes to 110-170% (Skylight.framework)
Video quality drops, freezes or errors out.
Significant Battery usage (30% in 40 minutes even after closing video)

Expected results:

The temps should have increased a small percentage, ~~ +30C to 70-80C with fans @ 2-3k RPM
"WindowServer" Process shouldn't be at 170% virtual CPU usage

The Bugbug bot thinks this bug should belong to the 'Core::Widget: Cocoa' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Component: Untriaged → Widget: Cocoa
Product: Firefox → Core

Left out that this happens when video is displayed in full screen mode

The severity field is not set for this bug.
:spohl, could you have a look please?

For more information, please visit auto_nag documentation.

Flags: needinfo?(spohl.mozilla.bugs)
Component: Widget: Cocoa → Audio/Video
Flags: needinfo?(spohl.mozilla.bugs)

Could you try gathering a Firefox profiler run using the ‘Media’ profiler preset? Once you have the profile run, could you use the share/upload button in the profiler then copy the link onto this bug?

In addition, could you post your about:support here? Also, does turning off gfx.core-animation.specialize-video help?

Thank you.

Flags: needinfo?(ahlejose)
Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Flags: needinfo?(ahlejose)
Resolution: --- → DUPLICATE
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