Closed Bug 1749917 Opened 3 years ago Closed 3 years ago

Firefox cannot connect to a web site after the latest Windows 10 Update, eventually crashes

Categories

(Core :: Networking, defect)

Firefox 96
defect

Tracking

()

VERIFIED DUPLICATE of bug 1749910

People

(Reporter: ergins, Unassigned)

Details

Attachments

(1 file)

Attached file FirefoxCrash.txt

Steps to reproduce:

Open Firefox and try to navigate to a web site.

Actual results:

The web page never shows up, the tab just sits there attempting to connect. If you check the Task Manager you can see one Firefox process consuming 1 core. I tried this on multiple machines, one with 4 cores and another with 8, the one with 4 cores uses 25% CPU, the one with 8 uses 13% CPU. If you leave it long enough Firefox will crash and the Mozilla Crash Reporter program runs (I did submit crash dumps).

This only started happening after installing the latest Windows Update for Windows 10 (installed on 12 January 2022).

Expected results:

Web page should have been shown, Firefox should not crash.

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → DUPLICATE
Component: Untriaged → Networking
Product: Firefox → Core
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