175000 - clalit.org.il - site cannot be viewed with mozilla

Status: RESOLVED FIXED

(Web Compatibility :: Site Reports, defect)

Description

[Tsahi Asher]

normaly i seldom submit evangelism bugs on sites that only look bad, but this
one simply shows a blank page with broken images at the corners.

site belongs to Clalit Health Services, one of four non profit organizations
that provide health insurance to the general public, and the largest of them.
this one insures about 70% of the population in Israel, so it's site being
broken is a major problem.

the site also answers to http://www.clalit.co.il

Comment 1

[Shoshannah Forbes]

did a view source- attached what I got. it seems that we have two problems: the
site loads in a pop-up windows (which mozilla might be blocking), and lots of
use of IE only code (like document.all ). It is intresting to note that the site
is broken with konkueror for linux as well, althugh that browser does support
document.all 

Comment 2

[Shoshannah Forbes]

Attachment: code of the page

Comment 3

[Shoshannah Forbes]

Feedback page for the site:
http://www.clalit.co.il/forms/feedback.asp

Comment 4

[Adam Katz]

i get a page with six broken images, each a link (i blocked all cookies).

this page's issues are threefold:
  -mozilla might not be figuring out how to display the hebrew text 
   (which may be identified improporly) and/or you don't have support for it
   (although i can see the text on the validation page, see link below)
  -bad html:
http://validator.w3.org/check?uri=http://www.clalit.org.il&doctype=HTML+4.01+Transitional
  -bad javascript (open up the js console):
    picturediv is not defined,      line 79
    document.all has no properties, line 89

it's just a site tailored too much to IE.
attach a screenshot and description of the page in IE.

best bet is to use the contact link in comment 3 above,
and tell them that the page completely fails to render 
in Netscape and other Mozilla/Gecko-based browsers.
include a link to this page.

Comment 5

[Tsahi Asher]

i sent them a message with a link to this bug. i think i already sent them one
when i opened this bug, but didn't get any reply.

Comment 6

[Bob Clary [:bc] (inactive)]

tech evang june 2003 reorg

Comment 7

[Shoshannah Forbes]

*** Bug 217106 has been marked as a duplicate of this bug. ***

Comment 8

[Tsahi Asher]

this site improved significantly recently. i didn't look at the code, but it's
much more usable now.

Comment 9

[Guy nahari]

this problem was fix plese close this call

Comment 10

[Tsahi Asher]

the reported error is now gone, and now there are only random smaller errors. e.g. you can't select town in the top tool bar, the medicine guide is in an ugly iframe too small to fit it's content, the links on the right navigation bar on the new window opened when you click the link to set up a doctor appointment don't work, and probably other problems too. does this warrant an evangelism bug? i don't know.

Comment 11

[Tomer Cohen :tomer]

Can you please confirm that the site is not fully functional, and if it still has some incompatibility issues add it to http://mozilla.org.il/evangel.shtml?

Comment 12

[Tsahi Asher]

i can confirm that you still can't select a town in the top search bar, and the medicine guide is still in an ugly iframe too small to fit it's content. i don't see a right navigation bar on the window that opens for doctor appointments, so this could be gone now.

as for the evang page, i don't have access to it now...

Comment 13

[Yaron Shahrabani]

Works great now, can you please confirm?

Comment 14

[Karl Dubost💡 :karlcow]

This seems to be fixed.