1750331 - search can not use mouse to select text or move caret

Status: RESOLVED WORKSFORME

(Firefox :: Search, defect)

Description

[2422800675]

Attachment: screen record

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:96.0) Gecko/20100101 Firefox/96.0

Steps to reproduce:

input any text in search box(not url search),
use mouse to select text or click to move caret

Actual results:

can not use mouse to move caret or select text

Expected results:

select text or move caret

Comment 1

[Peter Magyari (Desktop QA)]

Hi,

I wasn't able to reproduce this issue on my end, the screen-recording you've attached doesn't show anything, could you maybe create a new one and attach it below?

Also, please check if the issue also occurs in troubleshooting mode. Here's how:
https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#w_start-firefox-in-troubleshoot-mode

Thank you!

Comment 2

[2422800675]

Attachment: screen record GIF

Comment 3

[2422800675]

(In reply to Peter_M from comment #1)

Hi,

I wasn't able to reproduce this issue on my end, the screen-recording you've attached doesn't show anything, could you maybe create a new one and attach it below?

Also, please check if the issue also occurs in troubleshooting mode. Here's how:
https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#w_start-firefox-in-troubleshoot-mode

Thank you!

Sorry for taking so long to reply
The same goes for troubleshooting mode, but it works fine on macOS

Comment 4

[2422800675]

Attachment: troubleshooting mode

Comment 5

[2422800675]

Works fine on another win10 computer，maybe there is something wrong with my computer

Comment 6

[Peter Magyari (Desktop QA)]

It might be your because of your profile, could you check if it works on a new profile?
Here's how: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles

Thank you!

Comment 7

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Firefox::Address Bar' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Comment 8

[Drew Willcoxon :adw]

In addition to trying with a new profile as Peter suggested, could you please check if there are any errors in the browser console? Not the web page console but the browser console, which you can open from Tools > Browser Tools > Browser Console.

Comment 9

[2422800675]

sorry, I have reinstalled a latest version of Firefox and can no longer reproduce the problem

Comment 10

[Peter Magyari (Desktop QA)]

Since the issue does no longer occur for the reporter either, I'm closing it.