Captive portal in Firefox says I'm not connected to internet and documents don't print
Categories
(Toolkit :: Printing, defect)
Tracking
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People
(Reporter: rhdphd7, Unassigned, NeedInfo)
Details
User Agent: Mozilla/5.0 (Windows NT 6.1; rv:96.0) Gecko/20100101 Firefox/96.0
Steps to reproduce:
Successfully reset my GMail password and ran HP Scan Doctor
Actual results:
Documents still do not print HP Scan doctor says nothing wrong
Expected results:
Captive portal banner should disappear and printing resume
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Comment 1•2 years ago
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The Bugbug bot thinks this bug should belong to the 'Toolkit::Printing' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.
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Comment 2•2 years ago
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Hello, I'm not quite sure what's going on here. Sounds like there could be a network issue?
By the captive portal banner do you mean the one with the text "You must log in to this network before you can access the Internet."?
Is this still occurring for you? Does printing work from other applications?
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Comment 3•2 years ago
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I don't think we can move ahead here without more information. Please reopen if you're still experiencing problems and have more information to share, thanks!
Description
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