mp4 avc file fails to play in Firefox
Categories
(Core :: Audio/Video: Playback, defect, P3)
Tracking
()
People
(Reporter: brkkyk, Unassigned)
References
Details
Attachments
(2 files)
firefox-report.png
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.102 Safari/537.36
Steps to reproduce:
I can reproduce by following these steps:
-
Create index.html file
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Put those inside:
<!DOCTYPE html>
<html>
<head>
<title>Firefox Bug</title>
</head>
<body>
<video controls>
<source src="http://commondatastorage.googleapis.com/gtv-videos-bucket/sample/WhatCarCanYouGetForAGrand.mp4"/>
</video>
</body>
</html>
- Try to run it with Firefox 97.0 on macOS Monterey 12.1 (21C52).
"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:97.0) Gecko/20100101 Firefox/97.0"
Actual results:
It tells "No video with supported format and MIME type found."
With console logs below:
Media resource http://commondatastorage.googleapis.com/gtv-videos-bucket/sample/WhatCarCanYouGetForAGrand.mp4 could not be decoded. index.html
All candidate resources failed to load. Media load paused. index.html
Media resource http://commondatastorage.googleapis.com/gtv-videos-bucket/sample/WhatCarCanYouGetForAGrand.mp4 could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_DECODE_ERR (0x806e0004)
Details: void mozilla::AppleVTDecoder::OnDecodeError(OSStatus): OnDecodeError:ffffcd93
Expected results:
Video should play normally.
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Comment 1•3 years ago
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The Bugbug bot thinks this bug should belong to the 'Core::Audio/Video: Playback' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.
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Comment 2•3 years ago
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The issue is reproducible on Firefox 97.0.1 and Firefox Nightly 99.0a1
It does only occur on MacOS Monterey (12)
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Comment 3•3 years ago
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The severity field is not set for this bug.
:jimm, could you have a look please?
For more information, please visit auto_nag documentation.
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Comment 4•3 years ago
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The message is "Video can't be played because video is corrupt." I do hear audio. Safari and Chrome can play the mp4.
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Updated•3 years ago
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Updated•3 years ago
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Comment 5•3 years ago
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Playback works on Windows.
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Comment 6•3 years ago
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log error - [Child 13412, MediaDecoderStateMachine #1] WARNING: Decoder=110cc8400 Decode error: NS_ERROR_DOM_MEDIA_DECODE_ERR (0x806e0004) - void mozilla::AppleVTDecoder::OnDecodeError(OSStatus): OnDecodeError:ffffcd93: file /builds/worker/checkouts/gecko/dom/media/MediaDecoderStateMachine.cpp:3587
profile - https://share.firefox.dev/3xYCVp0
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Comment 7•3 years ago
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I can play this file in Firefox Nightly on macOS Monterey 12.1 on my mac M1 Max
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Comment 8•3 years ago
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Based on the comment 6, the error code is ffffcd93 in hex, which is -12909 (kVTVideoDecoderBadDataErr). It might be related with we didn't setup a correct CMBlockBufferCreateWithMemoryBlock based on sps/pps value.
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Comment 9•3 years ago
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It also works for me on my M1 Max with 12.3
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Comment 10•3 years ago
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Jim, what GPU do you have in the machine that reproduced the problem?
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Comment 13•2 years ago
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See also https://github.com/webcompat/web-bugs/issues/106302 for an MP4 which gives this error on Windows (but plays fine in other browsers).
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Updated•2 years ago
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Comment 14•9 months ago
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I'm having this same problem too. Firefox on macOS trying to play the attached file (HEVIC, MPEG-4 AAC video file in a .mov container) fails with "No video with supported format and MIME type found". Looking in the logs I see the lines
Media resource <file path> could not be decoded.
Media resource <file path> could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006)
System info:
- Firefox: 122.0.1 (64-bit)
- macOS: 14.2.1 (23C71)
Steps to produce this failing video:
- Take a screen recording on an iPhone
- Move that file over to a Mac (I used AirDrop)
- Open the file in QuickTIme
- Select File > Export As > 1080p...
Description
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