1756089 - The browser keeps popping up a notification that I have to log in to my home network.

Status: RESOLVED INCOMPLETE

(Core :: Networking, defect, P3)

Description

[PhilNg007]

Attachment: Error.png

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:97.0) Gecko/20100101 Firefox/97.0

Steps to reproduce:

Just normal browsing.

Actual results:

I close the message, and about 30 minutes later it pops up again.

Expected results:

It should not be notifying me on my home network.

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Core::Networking' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Comment 2

[Valentin Gosu [:valentin] (he/him)]

Hi,

The captive portal check performs a request and compares the response to the expected string.
For some reason it fails in your case. I assume that clicking on the button just opens this page for you? https://support.mozilla.org/en-US/kb/captive-portal

This error is potentially caused by:

• Anti virus software
• Firewalls
• Router configuration
• Proxies

If you don't know how this is happening, you might want to capture some Logging in order to figure out how this is failing.

Thanks!

Comment 3

[BugBot [:suhaib / :marco/ :calixte]]

Clear a needinfo that is pending on an inactive user.

Inactive users most likely will not respond; if the missing information is essential and cannot be collected another way, the bug maybe should be closed as INCOMPLETE.

For more information, please visit auto_nag documentation.

Comment 4

[shannon768]

I have recently been experiencing this issue on my laptop as well while using Mozilla