Closed Bug 1756836 Opened 2 years ago Closed 2 years ago

Firefox initially fails to load in Linux Mint

Categories

(Core :: Graphics: WebRender, defect)

Firefox 97
x86_64
Linux
defect

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: yhl3051, Unassigned)

References

(Blocks 1 open bug)

Details

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(1 file)

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:97.0) Gecko/20100101 Firefox/97.0

Steps to reproduce:

Shortly after booting my computer, I typed "firefox" in the terminal.

Actual results:

The output was:

ATTENTION: default value of option mesa_glthread overridden by environment.
ATTENTION: default value of option mesa_glthread overridden by environment.
ATTENTION: default value of option mesa_glthread overridden by environment.
ATTENTION: default value of option mesa_glthread overridden by environment.

Expected results:

The output should have been:

[GFX1-]: Failed to create EGLContext!: 0x3001

We don't have Linux Mint test environments so I've tested in:

  1. Ubuntu 20.04.4 LTS:
  • typing "firefox" will correctly open the canonical/snap install of Firefox Release browser v97.0, even if some warnings are being displayed:
    ~$ firefox
    [GFX1-]: No GPUs detected via PCI
    [GFX1-]: glxtest: process failed (received signal 11)

  • typing "firefox" will correctly open the store install of Firefox Release browser v97.0.1, without showing any kind of errors or warnings

  1. Ubuntu 21.10 LTS:
  • typing "firefox" will correctly open the canonical/snap install of Firefox Release browser v97.0, without showing any kind of errors or warnings

  • typing "firefox" will correctly open the store install of Firefox Release browser v97.0.1, without showing any kind of errors or warnings

This being said, I don't think the reported issue would reproduce in Ubuntu. We are unable to confirm it because we don't have Linux Mint.
I will set its component to WebRender because the same error was found in bug 1744389, which has WebRender component set.

Component: Untriaged → Graphics: WebRender
Product: Firefox → Core

Thanks for the report! Please open about:support, click on "Copy text to clipboard" and paste it here.

(In reply to yhl3051 from comment #0)

Actual results:

The output was:

ATTENTION: default value of option mesa_glthread overridden by environment.

That's desired and good.

Expected results:

The output should have been:

[GFX1-]: Failed to create EGLContext!: 0x3001

No, that would be a problem (bug 1737078).

OS: Unspecified → Linux
Hardware: Unspecified → x86_64
Summary: Firefox initially fails to load in Linux Mint, "default value of option mesa_glthread overridden" → Firefox initially fails to load in Linux Mint

Does this happen with the release/nightly binaries produced by Mozilla?

Flags: needinfo?(yhl3051)
Blocks: wr-linux
Severity: -- → S3
Flags: needinfo?(yhl3051)

Is this still an issue?

Flags: needinfo?(yhl3051)

Redirect a needinfo that is pending on an inactive user to the triage owner.
:gw, since the bug has recent activity, could you please find another way to get the information or close the bug as INCOMPLETE if it is not actionable?

For more information, please visit auto_nag documentation.

Flags: needinfo?(yhl3051) → needinfo?(gwatson)

Closing due to lack of follow up, please reopen if still an issue.

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Flags: needinfo?(gwatson)
Resolution: --- → INCOMPLETE
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