Open Bug 1758041 Opened 2 years ago Updated 2 years ago

After a log-in session, I get a time out message and cannot log in again, even if I log-out. Doesn't happen with Safari

Categories

(Core :: DOM: Navigation, defect)

Product:
Core
Component:
DOM: Navigation
Platform:
PowerPC
macOS
Type:
defect

Tracking

()

Status:
UNCONFIRMED

People

(Reporter: students.brijeshpanchal, Unassigned, NeedInfo)

References

(
URL
)

Details

+++ This bug was initially created as a clone of Bug #412562 +++

User-Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11

As above. The URL page above showed up a few weeks ago and Firefox degraded more and more with increasing inability to open numerous pages, mainly those requiring a log-in. I deleted Firefox then downloaded it anew a few days ago. After a few days, the same problem recurred with the URL above, though I have not yet experienced degradation of other pages. When I go to the problem site using Safari I can log-in promptly, suggesting that the problem is not with the Capital One site.

Reproducible: Sometimes

Steps to Reproduce:

  1. All I need to do is log-in to the site, log out, then try to go back later.

Actual Results:
When I attempted to log-in to the site, I got the time out message instead. The message has a log-in button, but when it is pushed I only get the time out message back.

Expected Results:
I should not have received a time-out message since I performed a proper log-out from the site. Even if I had timed out, I should have been able to log-in again.

Component: Security → Untriaged

The Bugbug bot thinks this bug should belong to the 'Core::DOM: Navigation' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → DOM: Navigation
Product: Firefox → Core

Hello! I have tried to reproduce the issue with Firefox 100.0a1(2022-03-29) on MacOS 12 unfortunately I wasn't able to reproduce the issue on facebook and gmail.
Could you please answer the following questions in order to further investigate this issue

  1. Does this issue happen with a new profile? Here is a link on how to create one: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles
  2. Does this issue happen in the latest nightly? Here is a link from where you can download it: https://www.mozilla.org/en-US/firefox/channel/desktop/
  3. Do you have any addons installed if so can you list them?
  4. Could you please provide the website where you encountered this issue?
Flags: needinfo?(students.brijeshpanchal)
Severity: normal → S3
You need to log in before you can comment on or make changes to this bug.