Closed Bug 1761122 Opened 4 years ago Closed 4 years ago

Crash version 98.0.1 and 98.0.2

Categories

(Firefox :: General, defect)

Firefox 98
x86_64
Windows 11
defect

Tracking

()

RESOLVED INVALID

People

(Reporter: u703610, Unassigned)

Details

Attachments

(1 file)

36.86 KB, image/png
Details
Attached image 3.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:98.0) Gecko/20100101 Firefox/98.0

Steps to reproduce:

Hi, I have a problem with versions 98.0.1 and 98.0.2.
Firefox doesn't respond, freezes and crashes when I visit some sites.
I have never had this problem before.
My configuration is as follows : Windows 11 Pro x64.
You will find attached a screen print at the time of the freeze.
In advance, thank you for your help and long life to firefox.
Best regards.

Component: Untriaged → General
OS: Unspecified → Windows 11
Hardware: Unspecified → x86_64

Could you please check if there are any crash reports registered for the crashes you are receiving? If yes, please copy-paste them here, you can find more info on how to find the crash reports here.
Thanks!

Flags: needinfo?(gameingtest)

(In reply to Simona Badau from comment #1)

Could you please check if there are any crash reports registered for the crashes you are receiving? If yes, please copy-paste them here, you can find more info on how to find the crash reports here.
Thanks!

Thank you for this feedback.
I just checked and the error reports are empty, even after a crash. How do I activate the logs ?
For your information, the website in question that crashes Firefox after 10 seconds is the following :
https://www.francebleu.fr
I never have this problem before.
Thank you for your help.

Flags: needinfo?(gameingtest)

Hello,

I wasn't able to reproduce this issue on my machine Win 11x64 on Firefox 98.0.1 and 98.0.2.
If the issue is still reproducible on your end, can you please retest this using the latest Nightly build (https://nightly.mozilla.org/) with safe mode (https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode) to eliminate the potential causes?

Thank you!

Flags: needinfo?(gameingtest)

Hello,
I just tried again on the site and indeed the problem is not present anymore !
I think that the web page has been corrected by the host. So Firefox is not at fault.

However, I am experiencing display problems on my router (local page) of the boxes are shifted on the page since version 98.0. No problem with version 97.0.2. Je ne rencontre pas ce problème avec la version Firefox Nightly 100.a

Can you report this problem ?

Thank you.

Flags: needinfo?(gameingtest)

Hello
Since updating to 98.0.1 & 98.0.2 i am getting constant crashes with various pages.
Just gone back to 98.0 which worked fine. Hope it continues as the updates are a PITA.
Hope this crashing issue is sorted soon.
cheers & thanks

(In reply to prick0001 from comment #5)

Hello
Since updating to 98.0.1 & 98.0.2 i am getting constant crashes with various pages.
Just gone back to 98.0 which worked fine. Hope it continues as the updates are a PITA.
Hope this crashing issue is sorted soon.
cheers & thanks

Hi,
Thanks for the comments.
For me the best version is 97.0.2, no problem with the pages of my local router and on the internet pages.
I hope that the next updates will be based on this old version.
Best regards.

I only update for security improvements.
I have had no issues with FF versions for ages until updating from v98.0
So something is wrong with the updates or something my FF does not like in the updates.
I don't want to have to find out what that might be.

(In reply to prick0001 from comment #7)

I only update for security improvements.
I have had no issues with FF versions for ages until updating from v98.0
So something is wrong with the updates or something my FF does not like in the updates.
I don't want to have to find out what that might be.

Same observation here. I have been using firefox for about ten years without any crash. And since version 98.0, I have browser crashes when opening some web pages. I also access locally to my router and some configuration boxes of the pages are shifted, so layout problem... I sincerely hope that the next versions will be based on 97.0.2 which is the last 100% stable and functional version.

It seems like the issues related to these releases have since been fixed. We would need more information to continue debugging this, but potentially that's already been done in another bug.

If you encounter more issues you could try collecting a profile from https://profiler.firefox.com/ and sharing it in a new bug report.

Thanks for the report!

Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Resolution: --- → INVALID

(In reply to Mark Striemer [:mstriemer] from comment #9)

It seems like the issues related to these releases have since been fixed. We would need more information to continue debugging this, but potentially that's already been done in another bug.

If you encounter more issues you could try collecting a profile from https://profiler.firefox.com/ and sharing it in a new bug report.

Thanks for the report!

Thank you for your reply. For your information, my problems with Firefox crashing and moving the display of boxes in my router's local page are resolved in Firefox Nightly 100.0.
I hope that this new version will be released very soon or that version 99.0 stable will fix all this.
Best regards.

You need to log in before you can comment on or make changes to this bug.

Attachment

General

Creator:
Created:
Updated:
Size: