Closed Bug 1768076 Opened 4 years ago Closed 4 years ago

firefox 100 crashes when launching downloads panel

Categories

(Core :: XUL, defect)

Product:
Core
Component:
XUL
Version:
Firefox 100
Type:
defect

Tracking

()

Status:
RESOLVED DUPLICATE of bug 1763035

People

(Reporter: Computer_Yaseen, Unassigned)

References

Details

Crash Data

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:100.0) Gecko/20100101 Firefox/100.0

Steps to reproduce:

openinig downloads panel to view my downlods

Actual results:

the whole browser gets frozen then crashed

Expected results:

the downloads panel should be opened

The Bugbug bot thinks this bug should belong to the 'Firefox::Downloads Panel' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → Downloads Panel

I couldn't reproduce this issue using Firefox 100 under Win 10, 64-bit.

Could you please share what type of extension files you downloaded?
Also, please open about:crashes in a new tab, copy the crash id (if any) and paste it here. It will help further debugging this.
Thank you!

Flags: needinfo?(Computer_Yaseen)

this problem happened to me on windows 11 and also after upgraded to the beta build it still persist
to be honest i couldn't remember the file extension that i downloaded
i just tried to enter the download panel to clear the downloaded file and the whole browser crashed
and this is the crash id:
bp-7bc40198-16c8-47a9-951c-2a38d0220511
i am sorry for not remembering
thank you for trying to help really appreciate it 🥰

Flags: needinfo?(Computer_Yaseen)

Thank you for adding the crash id - the signature is similar with the one from bug 1715017 (added to See Also and not as a dupe, at this point, since there STR are quite different), with a spike in Firefox 100 and 93.0% of the crashes happening under Win 11.

Crash Signature: @ _chkstk | nsSprocketLayout::GetXULPrefSize
See Also: → 1715017

updating crash signature

Crash Signature: @ _chkstk | nsSprocketLayout::GetXULPrefSize → [@ _chkstk | nsSprocketLayout::GetXULPrefSize]

The bug has a crash signature, thus the bug will be considered confirmed.

Status: UNCONFIRMED → NEW
Ever confirmed: true
Component: Downloads Panel → XUL
Product: Firefox → Core

i have an UPDATE
today i installed ubuntu 22.04 on my secondary hdd just to try it out
and while i am using it i thought why not try to open download panel and see?
surprisingly it also crashed
it seems that the problem is not affecting not only windows but also linux
sadly i don't have any crash id of this and i removed ubuntu from my pc so i can not reproduce the bug
but it is th SAME

Status: NEW → RESOLVED
Closed: 4 years ago
Resolution: --- → DUPLICATE
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