176827 - hang/spin when send message is pressed

Status: VERIFIED DUPLICATE of bug 168516

(MailNews Core :: Composition, defect)

Description

[allyn fratkin]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.2b) Gecko/20021016
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.2b) Gecko/20021016

this morning when i tried to send email (clicking send in the compose window)
mozilla hung.  i found it spinning using the task manager with memory usage
increasing.  i repeated this several times over several reboots.
(100% repeatability at that point).

i removed all of the msf files, let mozilla rebuild a few yet the problem
remained.  looking through the mail&newsgrous account settings, i found a
similar hang when clicking on copies&folders.  letting mozilla rebuild the
summary file for the Sent folder cured the problem.

so apparently the problem was a corrupt Sent msf file.



Reproducible: Didn't try

Steps to Reproduce:
1.
2.
3.



Expected Results:  
shouldn't corrupt msf file causing sending mail to hang.

Comment 1

[Sammy Atmadja]

Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.2b) Gecko/20021016

Had same problem. Deleting sent.msf solved it for me.

Comment 2

[Rob North]

I'm having this problem in trunk build 2002102704, on Linux Suse 8.0.
Will now try deleting sent.msf.

Comment 3

[Rob North]

From the account I was trying to send on, I still can't send.
Tried the following:
1. Delete send.msf in same account sending from.
Then did send
2. Go to sent folder to re-build sent.msf
Then did send
3. Deleted sent.msf
4. Deleted inbox.msf
5. Inbox.msf rebuilt
Then did send.
5. Deleted every msf.
6. Inbox.msf of sending account re-created
Then did send.

For each send, could kill with sigterm. once had to use sigkill.

Comment 4

[Rob North]

Have just had mozilla crash on me, after leaving mozilla hung for couple of 
minutes.
Talkback ID: TB13373303E

Comment 5

[Rob North]

Please mark this bug as critical.

It is not fixed by deleting/rebuilding sent.msf.
I can't use mail in this version, have dropped back to trunk 2002100108.
Please don't let this get into the final 1.2 release.

Comment 6

[Michael kmd]

I have a similar report in bug 177986. 
I confirm on build 28 oct (1.2b) on WinXP.

there seem to be other users reporting this! 

thank you.

Comment 7

[Rob North]

With my roll-back to the 2002100108 build, sending e-mail is definately working.

Comment 8

[Jean-Francois Ducarroz]

seems more a copy problem than a send one for me. After the send operation is
complete, we copy the message to the sent folder.

Navin, any idea?

Comment 9

[Jean-Francois Ducarroz]

Also, I forget to say that the build from October 16 is totally bogus. Reporter,
have you tried a more recent build?

Comment 10

[Michael kmd]

I had the problem twice with 1.2b 16 oct (winxp) and 1 time with build 28 oct:
pressing the mail button (or doing ctrl-enter) hangs mozilla: high cpu load, non
responsive, forced quit.

I resolved the problem by downloading a mozilla build (very recent build, like 1
nov) and install it in *another* directory (zipped distribution!) and running
it. somehow, it fixed my problems. I restarted the 28oct build and I could send
mail again.

still, the fact remains I had 3 times this error last week, with 1.2b build 16
and 28 oct.  
michael (see bug 177986, same problem)

 

Comment 11

[Boris 'pi' Piwinger]

If deleting XUL.mfasl (or similar depending on your system) fixes this (make
sure Mozilla is not running!), this is a dupe of bug 172547. If so, please mark
it as such.

pi

Comment 12

[Michael kmd]

this bug report is a dupe of bug 177986, I think. bug 177986 has been resolved
for build 1.2. maybe time to change the status of this bug report?
cheers
M

Comment 13

[Michael kmd]

oops, must be dupe of bug 172547 (not resolved)

Comment 14

[Boris 'pi' Piwinger]

Marking as dupe then.

pi

*** This bug has been marked as a duplicate of 168516 ***

Comment 15

[Vedran Miletic]

v