1769369 - https://www.gonitro.com/download not rendered correctly

Status: REOPENED

(Core :: Privacy: Anti-Tracking, defect, P3)

Description

[Lysathor]

Attachment: Screenshots.zip

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:100.0) Gecko/20100101 Firefox/100.0

Steps to reproduce:

I browsed to https://www.gonitro.com/download

Actual results:

There is only text that asks to enter data to a form. But there is no form.

Expected results:

There should be a form to enter name etc. But on Firefox that is not visible. On Edge it works, see attachment.

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Core::DOM: Security' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 2

[Tooru Fujisawa [:arai]]

Not reproducible with Firefox 100.0 with clean profile on macOS.

Then, I observed that the form is dynamically generated during or after page load.
So, if the form is not shown, the possible reason is that the script is blocked, or not working correctly.
Usually this kind of issue is caused by extensions.

Can you check if the issue happens also with "Troubleshooting mode", by following this document?
https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

Comment 3

[Lysathor]

When I restart in Troubleshoot mode, I see no difference. I also already did clean the profile, but also no effect.
But because of your hint with the blocking, I did disable Firefox' Enhanced Tracking Protection. When I turn that off, I can see the form. I'll try to attach screenshots.

Comment 4

[Lysathor]

Attachment: ETP off - Form not visible

Comment 5

[Lysathor]

Attachment: ETP off - Form visible

Comment 6

[Lysathor]

Attachment: ETP on - Form not visible

Comment 7

[Tim Huang[:timhuang]]

Hello Lysathor,

Thanks for your reporting. Would you be able to provide information on your about:support. It can help us with diagnosing the issue further. Appreciated.

Comment 8

[Lysathor]

Attachment: about.support.txt

I attached the support info. I am curious what would be interesting to you regarding this issue. Should be quite easy to reproduce.

Comment 9

[Tim Huang[:timhuang]]

It looks like that you have enabled privacy.trackingprotection.enabled in your profile. So, marketo.com has been blocked in this case, which leads to this issue.

Tom, do we have a marketo compact bug? Could we fix this with smart block? Thanks.

Comment 10

[Thomas Wisniewski [:twisniewski]]

I just created a meta-bug, because there was another bug I recalled related to Marketo.

The short answer is that we possibly could detect when a site tries to load Marketo forms, and let users opt into it, as Marketo seems to host the actual forms on URLs marked as trackers.

Comment 11

[Lysathor]

There is no progress. The issue still exists. I reported it now by "Site not working?" option in the anti-tracking-options-dialog. I hope then it gets resolved. I mark this issue as "inactive" (as there is no progress visible for 2 years).

Comment 12

[Thomas Wisniewski [:twisniewski]]

Please don't close bugs which aren't actually closed. I apologize that we can't get to them all as quickly as we'd like, but marking it as resolved will only ensure it never gets fixed.