1769473 - [sway] Unable to select font from Font Settings dropdown

Status: RESOLVED DUPLICATE of bug 1695591

(Core :: Layout: Text and Fonts, defect)

Description

[mbagnara]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:100.0) Gecko/20100101 Firefox/100.0

Steps to reproduce:

Under about:preferences#general -> Fonts -> Advanced, when I select any of the font dropdowns, nothing happens. Sometimes Firefox will crash.

Actual results:

No font dropdown is displayed, and sometimes if I repeat pressing the dropdown, Firefox will crash

Expected results:

I should be able to select the fonts

Comment 1

[mbagnara]

I was using a user agent spoofer. Real agent: Mozilla/5.0 (X11; Linux x86_64; rv:100.0) Gecko/20100101 Firefox/100.0

Comment 2

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Core::Layout: Text and Fonts' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 3

[Jonathan Kew [:jfkthame]]

I'm not seeing this issue on my Ubuntu machine; the font dropdowns seem to work fine for me.

No font dropdown is displayed, and sometimes if I repeat pressing the dropdown, Firefox will crash

Can you share a crash report (see about:crashes) related to this?

Comment 4

[mbagnara]

AdapterDeviceID: 0x1616
AdapterDriverVendor: mesa/iris
AdapterDriverVersion: 22.0.3.0
AdapterVendorID: 0x8086
Add-ons: doh-rollout%40mozilla.org:2.0.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat-reporter%40mozilla.org:1.4.2,webcompat%40mozilla.org:101.6.0,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.2,amazondotcom%40search.mozilla.org:1.3,wikipedia%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.3,ddg%40search.mozilla.org:1.1,ebay%40search.mozilla.org:1.3
AvailablePageFile: 0
AvailablePhysicalMemory: 109436928
AvailableSwapMemory: 4939898880
AvailableVirtualMemory: 403574784
BackgroundTaskMode: 0
BuildID: 20220516095144
ContentSandboxCapabilities: 119
ContentSandboxCapable: 1
ContentSandboxLevel: 4
CrashTime: 1652714857
DOMFissionEnabled: 1
DOMIPCEnabled: 1
DesktopEnvironment: sway
EventLoopNestingLevel: 1
ExperimentalFeatures: browser.startup.homepage.abouthome_cache.enabled,network.cookie.sameSite.laxByDefault,network.cookie.sameSite.noneRequiresSecure,network.cookie.sameSite.schemeful,layout.css.constructable-stylesheets.enabled,layout.css.grid-template-masonry-value.enabled,devtools.inspector.compatibility.enabled
HeadlessMode: 0
InstallTime: 1652712215
IsWayland: 1
LinuxUnderMemoryPressure: 0
MozCrashReason: Attempting to create a 375x22552 window/document
Notes: FP(D00-L1000-W00000000-T000) WR? WR+ EGL? EGL- GL Context? GL Context+ 
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: nightly
SafeMode: 0
SecondsSinceLastCrash: 2587
StartupCrash: 0
StartupTime: 1652714833
SubmittedFrom: Client
TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20220516095144","version":"102.0a1","vendor":"Mozilla","displayVersion":"102.0a1","platformVersion":"102.0a1","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":3829,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Linux","version":"5.17.7-arch1-1","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":"Mesa Intel(R) HD Graphics 5500 (BDW GT2)","vendorID":"0x8086","deviceID":"0x1616","subsysID":null,"RAM":0,"driver":null,"driverVendor":"mesa/iris","driverVersion":"22.0.3.0","driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"blocklisted:FEATURE_FAILURE_WEBRENDER_COMPOSITOR_DISABLED"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"available"},"omtp":{"status":"unused"}}},"appleModelId":null,"hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":true,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"nightly","enabled":false,"autoDownload":true,"background":true},"userPrefs":{"browser.shell.checkDefaultBrowser":false,"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":true,"browser.urlbar.suggest.quicksuggest.sponsored":true,"browser.urlbar.suggest.bestmatch":true,"media.gmp-gmpopenh264.lastInstallStart":1652712359,"media.gmp-gmpopenh264.lastDownload":1652712360,"media.gmp-gmpopenh264.lastUpdate":1652712360,"media.gmp-manager.lastCheck":1652712359,"network.trr.strict_native_fallback":true,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":4,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"defaultSearchEngine":"google-b-1-d","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:[e-mail]","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-1-d&q="}},"profile":{"creationDate":19128,"firstUseDate":19128},"addons":{"activeAddons":{"[e-mail]":{"version":"2.0.0","scope":1,"type":"extension","updateDay":19128,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19128},"[e-mail]":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19128,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19128},"[e-mail]":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19128,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19128},"[e-mail]":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19128,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19128},"[e-mail]":{"version":"1.4.2","scope":1,"type":"extension","updateDay":19128,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Report site compatibility issues on webcompat.com","name":"WebCompat 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Throttleable: 1
TotalPageFile: 10053816320
TotalPhysicalMemory: 4014747648
URL: about:newtab
UptimeTS: 25.06479914
Vendor: Mozilla
Version: 102.0a1
useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.```

Comment 5

[Jonathan Kew [:jfkthame]]

Interesting; that seems to be a webrender crash trying to create an extremely tall window/document. I wonder: do you have a very large number of fonts installed? (As a first approximation, what does fc-list | wc -l report when run in a shell window?)

Comment 6

[mbagnara]

I have 357 installed, however I don't think that is an extremely large number no?

Comment 7

[Jonathan Kew [:jfkthame]]

No, that sounds quite reasonable - I don't think that should be causing problems, then.

Comment 8

[BugBot [:suhaib / :marco/ :calixte]]

The severity field is not set for this bug.
:dholbert, could you have a look please?

For more information, please visit auto_nag documentation.

Comment 9

[Daniel Holbert [:dholbert]]

(In reply to Jonathan Kew (:jfkthame) from comment #5)

Interesting; that seems to be a webrender crash trying to create an extremely tall window/document.

FWIW, jfkthame is referencing this part of the crash report:

MozCrashReason: Attempting to create a 375x22552 window/document

The 22552px height there is ~20x the typical margin height, where "typical" is 1920x1068. So: the failed window/document was quite large, though not off-the-charts-gigantic.

That MozCrashReason comes from here:
https://searchfox.org/mozilla-central/rev/0e3d9bfae6fdaa6cb29cbce3f25471d5708aedc3/gfx/wr/webrender/src/render_api.rs#1376
...and the threshold seems to be 16384, here:
https://searchfox.org/mozilla-central/rev/0e3d9bfae6fdaa6cb29cbce3f25471d5708aedc3/gfx/wr/webrender_api/src/lib.rs#64
(And your crash report's referenced height 22552 is indeed larger than that threshold.)

A few requests:

• Do you have any unusual display settings (e.g. extremely large monitor, pixel-scaling) that might be involved here?
• Would you mind providing the crash ID (from about:crashes) or the crash-report URL for one of these crashes? (The crash report ID should be listed at about:crashes as bp-.... with some UUID.) This will help us see a bit more information that's not in your comment 4 copypaste information -- e.g. the backtrace -- which would help a bit here.

Comment 10

[Daniel Holbert [:dholbert]]

[ni=reporter for questions at the end of previous comment]

Comment 11

[mbagnara]

I just submitted a more recent crash report on FF 101.0
b4aa15b4-6752-45db-a2f3-367b10220608 is its ID

For my display settings, nothing too strange here. I am using my built-in laptop display. Here is my display config:

swaymsg --type get_outputs

Output eDP-1 'Sharp Corporation 0x1420 0x00000000' (focused)
  Current mode: 1920x1080 @ 59.934 Hz
  Position: 0,0
  Scale factor: 1.000000
  Scale filter: nearest
  Subpixel hinting: unknown
  Transform: normal
  Workspace: 1:shell
  Max render time: off
  Adaptive sync: disabled
  Available modes:
    1920x1080 @ 59.934 Hz

Comment 12

[Daniel Holbert [:dholbert]]

Thanks. Here's the linkable crash report: https://crash-stats.mozilla.org/report/index/b4aa15b4-6752-45db-a2f3-367b10220608

The "Bugzilla" tag there points to bug 1695591 as being filed on this crash (which has recent activity from other users who are hitting similar issues). We should probably duplicate this over there to keep things in one place.

Comment 13

[Darkspirit]

DesktopEnvironment: sway