Closed Bug 1769705 Opened 2 years ago Closed 10 months ago

Malwarebytes AV crashing Firefox when attempting to print a page

Categories

(External Software Affecting Firefox :: Other, defect)

Unspecified
Windows
defect

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: gsvelto, Unassigned)

Details

(Keywords: crash)

Crash Data

Crash report: https://crash-stats.mozilla.org/report/index/8a347299-b8a2-487f-a643-a00800220517

Reason: EXCEPTION_STACK_BUFFER_OVERRUN / FAST_FAIL_INVALID_ARG

Top 10 frames of crashing thread:

0 mbae64.dll mbae64.dll@0x00000000000838e3 
1 kernelbase.dll FlsGetValue 
2 mbae64.dll mbae64.dll@0x000000000008484b 
3 mbae64.dll mbae64.dll@0x00000000000838c4 
4 dkachl4z.dll dkachl4z.dll@0x000000000002cbbb 
5 mbae64.dll mbae64.dll@0x0000000000020a4b 
6 mbae64.dll mbae64.dll@0x000000000007beb8 
7 dkachl4z.dll dkachl4z.dll@0x000000000002cbbb 
8 mbae64.dll mbae64.dll@0x000000000001de2b 
9 dkachl4z.dll dkachl4z.dll@0x000000000002cbbb 

Several comments point to this happening while trying to print, e.g.:

Firefox automatically restarted after print command in Firefox.

Since the crash volume is low (less than 5 per week), the severity is downgraded to S3. Feel free to change it back if you think the bug is still critical.

For more information, please visit auto_nag documentation.

Severity: S2 → S3

Closing because no crashes reported for 12 weeks.

Status: NEW → RESOLVED
Closed: 10 months ago
Resolution: --- → WORKSFORME
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