17702 - [DOGFOOD][Regression][PP]Account Settings dialog left pane is blank

Status: VERIFIED WORKSFORME

(SeaMonkey :: MailNews: Account Configuration, defect, P1)

Description

[fenella]

Mac (1999-11-01-08 M11)
Steps:
1. Launch Messenger using the -mail option
2. Select IMAP or POP account
3. From the Edit menu, select Account Setup to open the Account Settings dialog

Actual result: the Account Settings dialog does not render properly. All I see
is the right pane. The left pane is blank and the OK and Cancel buttons are
missing. If I drag the mouse over to the left pane, the New Account button comes
up. When I drag the button at the bottom, the OK and Cancel buttons come up. If
I do a click in the left pane, more items in the left pane will show up

Expected result: The left pane items should be automatically loaded.

This does not happen on Linux and Window

Comment 1

[Alec Flett]

If you resize the window do you see stuff?
This is definately a layout problem, but I'll watch this bug for now.

Comment 2

[leger]

Putting on PDT+ radar.

Comment 3

[fenella]

When I resize the window, I still do not see everything, the left only renders
partially.

Comment 4

[Ninoschka Baca]

Build 1999110108M11: Mac 8.5.1
If you select the "New Account" button then the Account Settings dialog displays
more completely. I was unable to resize the window or collapse and expand it.

Comment 5

[Alec Flett]

can you try today's build? I don't think this is a tree problem or a mail
problem, so I'm considering reassigning to XPToolkit or layout.

Comment 6

[Ninoschka Baca]

Using todays build, 1999111708M12 on Mac 8.5.1, the problem still occurs. Only
the right pane automatically displays. Other portions of the window draw with a
mouse movement or by clicking on the left side of the window.

Comment 7

[Alec Flett]

This is wierd stuff. I'm going to start by assigning this to trudelle, though
this might (might!) end up on layout instead. Adding hyatt to CC and going to
talk to him to see if he has any ideas.

To summarize this problem: it's not painting the left half of this dialog. The
left side contains a box with a tree and some buttons below the tree.

See chrome://messenger/content/AccountManager.xul
in mailnews/base/prefs/resources/content/AccountManager.xul

the dialog is essentially:
<window align="vertical" flex="25%">   <--- left pane, doesn't draw initially
  <box align="horizontal">
    <box align="vertical">
    <html:div style="width:100px;height:100px" flex="100%">
      <tree/>
    </html:div>
    <titledbutton/>
    <titledbutton/>
    <box align="vertical"/>
      <titledbutton/>
      <titledbuttn/>
    </box>
  </box>
  <box flex="75%">    <--- right pane, draws initially
    <tabcontrol>
      <deck>
        <box>
           <html:iframe>
        </box>
        <box>
           <html:iframe>

Comment 8

[Peter Trudelle]

assigning to evaughan

Comment 9

[don]

Ben Goodger is looking at this now ...

Comment 10

[don]

Re-assigned to Ben Goodger.

Comment 11

[Ben Goodger (use ben at mozilla dot org for email)]

Given that this is urgent, and that I have no Macintosh, it might be best that
someone with a Macintosh take a look at this, at least unless I can bludgeon
someone with a Macintosh into sitting here with me and testing changes as i make
them ;)

Comment 12

[daver]

Phil, can someone in mail/news other than Alec help on this one?

Comment 13

[Phil Peterson]

cc hangas. any ideas, Paul?

Comment 14

[Alec Flett]

this is such a painting/reflow bug it's not even funny. This should be assigned
to someone in trudelle or rickg's teams.

Comment 15

[Peter Trudelle]

reassigning to danm

Comment 16

[Dan M]

I can't duplicate this problem, so I'm marking "works for me," even though I know
what's going to happen when I do that. We've had a similar problem before. I've tried
to reproduce this on every Macintosh with a current build in my group. It never fails.
Those are all debug builds, of course. I've also tried installing and testing with opt
bits on my machine, but I couldn't get that build to run at all, much less actually
see this dialog. Worrisome in its own right, but that'd be a different problem.
  So to recap, I know from past experience that every QA machine on the planet will
evince this problem, yet I can't get my hands on a machine that will. Opt bits on my
machine probably won't help, since they didn't last time, on a similar bug. I'll try that
again with tomorrow's build. Now what?

Comment 17

[(not reading, please use [e-mail] instead)]

if you see this on the mac, try resizing the window to see if that makes it
draw.

I've seen this sometimes with other windows, like the profile migration progress
dialog.

Comment 18

[Alec Flett]

this window doesn't resize on the mac (!)

Comment 19

[Jean-Francois Ducarroz]

It's a dup of bug 18971 that dcone fixed on 12/03/99.

Comment 20

[Ninoschka Baca]

Build 1999121008M12: Mac
Verified Worksforme