Closed Bug 1772764 Opened 3 years ago Closed 3 years ago

Firefox refuses to download files or launch file manager in Ubuntu 22.04

Categories

(Firefox :: File Handling, defect)

Firefox 101
defect

Tracking

()

RESOLVED DUPLICATE of bug 1767393

People

(Reporter: sakari.sarkkinen, Unassigned)

Details

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:101.0) Gecko/20100101 Firefox/101.0

Steps to reproduce:

While viewing an online PDF file in the PDF viewer, the Download button is clicked.

In Manage Bookmarks, the following path is taken: Import and Backup -> Restore -> Choose a File...

Actual results:

Firefox did not start downloading the file, neither opened the system's file manager for choosing the directory where the file will be saved, regardless of Firefox settings.
When pressing "Choose a File...", nothing happens.

Expected results:

Firefox should start the download, or should have opened the default file manager.

The Bugbug bot thinks this bug should belong to the 'Firefox::File Handling' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → File Handling

Did you install a Firefox version from Mozilla (!) yourself, or did you install the Firefox Snap package provided by Ubuntu?

Flags: needinfo?(sakari.sarkkinen)

(In reply to Andre Klapper from comment #2)

Did you install a Firefox version from Mozilla (!) yourself, or did you install the Firefox Snap package provided by Ubuntu?

Yes, this is Firefox Snap.
Something else: When choosing the default download folder in Settings, the file manager does open normally.

Flags: needinfo?(sakari.sarkkinen)
Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → DUPLICATE
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