Closed Bug 1774308 Opened 3 years ago Closed 10 months ago

Graphical glitches throughout Firefox window with Intel igpu (with NVIDIA RTX 3080)

Categories

(Core :: Graphics: WebRender, defect)

Product:
Core
Component:
Graphics: WebRender
Version:
Firefox 101
Type:
defect

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: salzmanmichael, Unassigned)

References

(Blocks 1 open bug)

Details

Attachments

(6 files, 1 obsolete file)

Screenshot on 2022-06-14 at 23:34:35.png
81.48 KB, image/png
Details
Graphics section of about:support
13.38 KB, text/plain
Details
WindowsTerminal_LvvC5go6Oz.mp4
1.72 MB, video/mp4
Details
firefox_kyUeUUQeRP.mp4
8.47 MB, video/mp4
Details
firefox_HSBU9a39Zi_Trim_Trim.mp4
9.30 MB, video/mp4
Details
Taskmgr_dcUOO1Zbmf.png
59.75 KB, image/png
Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:101.0) Gecko/20100101 Firefox/101.0

Steps to reproduce:

While using Firefox, graphical glitches sometimes appear throughout the webpage and the Firefox UI. There doesn't appear to be any particular trigger.

Actual results:

Graphical glitches include:

  • Selected tab isn't highlighted
  • Highlight of selected tab is cut off partway along the tab
  • In tab name text, letters are partly cut off
  • Webpage elements blink in and out when scrolling
  • Videos (e.g. Youtube; v.redd.it) rapidly scroll to the left similar to the way VHS tapes sometimes scroll up

In all cases except the video problem, mousing over the affected element temporarily stops the glitch for that element. The video problem is not resolved even by restarting Firefox; the computer has to be rebooted.

Expected results:

The graphical glitches are annoying, especially the video glitch, which makes video unusable until the computer is rebooted.

From about:support:
Memory Size (RAM) 31.8 GB
Disk Space Available 793 GB

Example of tab highlight cutting off partway across

The Bugbug bot thinks this bug should belong to the 'Core::Performance' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → Performance
Product: Firefox → Core

Hi Michael,

I haven't experienced the issue myself, would you be able to take a screen-recording of the video glitches and post it in a comment below?

Also could you check if this also occurs in troubleshooting mode? Here is a link that can help with that:
https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

Thank you!

Component: Performance → Graphics: WebRender

The video glitch does not happen reliably. I'll take a screenshot next time it occurs.

I was unable to reproduce the problem in troubleshooting mode. However, in normal mode, when I tried disabling each of my extensions individually, the problem persisted no matter which extension was disabled.

My extensions are:

  • Facebook Container
  • Firefox Multi-Account Containers
  • Link Cleaner
  • Privacy Badger
  • uBlock Origin
  • Undo Close Tab

I am using the default theme.

Do you have multiple monitors? Can you post the graphics section of about:support?

Flags: needinfo?(salzmanmichael)
One monitor. Graphics section of about:support follows.

One monitor.
Graphics section of about:support follows.

Graphics
Features
Compositing WebRender
Asynchronous Pan/Zoom wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
WebGL 1 Driver WSI Info EGL_VENDOR: Google Inc. (Intel)
EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d)
EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync
EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control
IsWebglOutOfProcessEnabled: 1
WebGL 1 Driver Renderer Google Inc. (Intel) -- ANGLE (Intel, Intel(R) UHD Graphics Direct3D11 vs_5_0 ps_5_0, D3D11-27.20.100.9616)
WebGL 1 Driver Version OpenGL ES 2.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d)
WebGL 1 Driver Extensions GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture
WebGL 1 Extensions ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
WebGL 2 Driver WSI Info EGL_VENDOR: Google Inc. (Intel)
EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d)
EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync
EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control
IsWebglOutOfProcessEnabled: 1
WebGL 2 Driver Renderer Google Inc. (Intel) -- ANGLE (Intel, Intel(R) UHD Graphics Direct3D11 vs_5_0 ps_5_0, D3D11-27.20.100.9616)
WebGL 2 Driver Version OpenGL ES 3.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d)
WebGL 2 Driver Extensions GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
WebGL 2 Extensions EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
Direct2D true
Target Frame Rate 360
DirectWrite true (10.0.19041.1566)
GPU #1
Active Yes
Description Intel(R) UHD Graphics
Vendor ID 0x8086
Device ID 0x9a60
Driver Version 27.20.100.9616
Driver Date 5-17-2021
Drivers igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
Subsys ID 20181a58
RAM 0
GPU #2
Active No
Description NVIDIA GeForce RTX 3080 Laptop GPU
Vendor ID 0x10de
Device ID 0x249c
Driver Version 30.0.14.7219
Driver Date 9-23-2021
Drivers C:\Windows\System32\DriverStore\FileRepository\nvrz.inf_amd64_7fb8134e951dc008\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvrz.inf_amd64_7fb8134e951dc008\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvrz.inf_amd64_7fb8134e951dc008\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvrz.inf_amd64_7fb8134e951dc008\nvldumdx.dll C:\Windows\System32\DriverStore\FileRepository\nvrz.inf_amd64_7fb8134e951dc008\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvrz.inf_amd64_7fb8134e951dc008\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvrz.inf_amd64_7fb8134e951dc008\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvrz.inf_amd64_7fb8134e951dc008\nvldumd.dll
Subsys ID 20181a58
RAM 8192
Diagnostics
AzureCanvasBackend direct2d 1.1
AzureCanvasBackend (UI Process) skia
AzureContentBackend skia
AzureContentBackend (UI Process) skia
AzureFallbackCanvasBackend (UI Process) skia
CMSOutputProfile 20052 bytes, too large
Display0 1920x1080@360Hz scales:1.000000|1.250000
DisplayCount 1
HardwareStretching both=1 window-only=0 full-screen-only=0 none=0 error=0
OverlaySupport NV12=Scaling YUV2=Scaling BGRA8=Software RGB10A2=None
GPUProcessPid 26124
ClearType Parameters Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
Decision Log
HW_COMPOSITING
available by default
D3D11_COMPOSITING
available by default
DIRECT2D
available by default
D3D11_HW_ANGLE
available by default
GPU_PROCESS
available by default
WEBRENDER
available by default
WEBRENDER_QUALIFIED
available by default
WEBRENDER_COMPOSITOR
available by default
WEBRENDER_PARTIAL
available by default
WEBRENDER_SHADER_CACHE
available by default
WEBRENDER_OPTIMIZED_SHADERS
available by default
WEBRENDER_ANGLE
available by default
WEBRENDER_DCOMP_PRESENT
available by default
WEBRENDER_SOFTWARE
available by default
WEBGPU
disabled by default: Disabled by default
blocked by runtime: WebGPU cannot be enabled in release or beta
WINDOW_OCCLUSION
available by default
VIDEO_OVERLAY
available by default
HW_DECODED_VIDEO_ZERO_COPY
blocked by default: Blocklisted by gfxInfo
VP8_HW_DECODE
available by default
VP9_HW_DECODE
available by default

Attached video WindowsTerminal_LvvC5go6Oz.mp4 (obsolete) —
Attached video firefox_kyUeUUQeRP.mp4 —

I also have these issues. I tought they are gone but just now I saw them again and made a video. I think around the same these Glitches came, I also got weird glitches in the Profile selector. (see video above)
Do you also have those glitches? To find out just do from the terminal firefox -p
(I just have an integrated Graphics Intel iGPU)

Attachment #9285112 - Attachment is obsolete: true

I also had these issues. Now they are gone. I have many tabs open. I think around the same these Glitches came, I also got weird glitches in the Profile selector:

Issues that I also have/had: ✔️
Issues that I didnt experienced: x
✔️Selected tab isn't highlighted
✔️Highlight of selected tab is cut off partway along the tab
✔️In tab name text, letters are partly cut off
✔️(especially on gitlab) Webpage elements blink in and out when scrolling
x Videos (e.g. Youtube; v.redd.it) rapidly scroll to the left similar to the way VHS tapes sometimes scroll up
(I had some glitches related to videos but It just was one time and I think it was a bug in the App I was using)

Here is a video I took from GitLab
Here is an link for the example MR in the Video: https://gitlab.com/gitlab-org/gitlab/-/merge_requests/92246/diffs

Do you also get these Glitches on Gitlab reliable?

I also had these issues. Now they are gone. I have many tabs open. I think around the same these Glitches came, I also got weird glitches in the Profile selector:

How to delete this comment? The UI/UX of Bugzilla is bad.

I don't have the diagonal lines you're seeing. My corrupted text also looks a little different from yours.

My glitches always go away (temporarily) when I hover the mouse over the glitching element. The only exception is the scrolling video. Your half-highlighted tab glitch looked just like mine, but it didn't go away when you hovered over i

Finally, I can reproduce these glitches with just a few open tabs.

What graphics card do you use?

Flags: needinfo?(salzmanmichael) → needinfo?(bugzuillabalsue78)

(In reply to salzmanmichael from comment #14)

I don't have the diagonal lines you're seeing. My corrupted text also looks a little different from yours.

My glitches always go away (temporarily) when I hover the mouse over the glitching element. The only exception is the scrolling video. Your half-highlighted tab glitch looked just like mine, but it didn't go away when you hovered over i

Finally, I can reproduce these glitches with just a few open tabs.

What graphics card do you use?

Firefox info: WebGL-1-Treiber: Renderer Google Inc. (Intel) -- ANGLE (Intel, Intel(R) UHD Graphics Direct3D11 vs_5_0 ps_5_0, D3D11-27.20.100.9664)
My Processor: https://www.intel.com/content/www/us/en/products/sku/213799/intel-core-i711850h-processor-24m-cache-up-to-4-80-ghz/specifications.html

Processor Graphics

Processor Graphics ‡ Intel® UHD Graphics for 11th Gen Intel® Processors
Graphics Base Frequency 350 MHz
Graphics Max Dynamic Frequency 1.45 GHz
Graphics Output eDP 1.4b, DP 1.4, HDMI 2.0b
Execution Units 32
Max Resolution (HDMI)‡ 4096x2304@60Hz
Max Resolution (DP)‡ 7680x4320@60Hz
Max Resolution (eDP - Integrated Flat Panel)‡ 4096x2304@60Hz
DirectX* Support 12.1
OpenGL* Support 4.6
Multi-Format Codec Engines 2
Intel® Quick Sync Video Yes
# of Displays Supported ‡4
Device ID0x9A60
OpenCL* Support 3.0

My Notebook:
System Model Latitude 5521
OS Name Microsoft Windows 10 Enterprise
Version 10.0.19044 Build 19044
Hardware Abstraction Layer Version = "10.0.19041.1741"

Flags: needinfo?(bugzuillabalsue78)
Attached image Taskmgr_dcUOO1Zbmf.png —

In the task manager it says this:

Firefox Version is 103.0b8 (64-Bit)
I did what Peter_M recommended. In Troubleshooting mode it didnt happen. GitLab didnt showed glitches. So I switched back to normal mode and turned Hardware acceleration off. GitLab wont show any glitches.

But this profile selecor is still glitching until I move my cursor over some elements that will highlight and rerender things.

According to your about:support, you are using an older version of the NVIDIA driver (472.19). Any chance you can update to the current release (516.59) and see if the behavior persists?

Flags: needinfo?(salzmanmichael)

Thanks Bob, a problem was blocking automatic driver updates and I wasn't aware. I'm now on 516.59.

Unfortunately, the behavior does persist on the new driver update.

Flags: needinfo?(salzmanmichael)

Comment #8 video looks like bug 1747028.

See Also: → 1747028

After some examination, it looks like your Intel driver falls within a range that has known issues (see the referenced issue in Kelsey's comment 21 above). We had previously discussed this with the Intel team, and they have issued a fix in more current driver versions. Could you please update your Intel driver version as well and see if that impacts the behavior at all?

Flags: needinfo?(salzmanmichael)
Summary: Graphical glitches throughout Firefox window with NVIDIA RTX 3080 → Graphical glitches throughout Firefox window with Intel igpu (with NVIDIA RTX 3080)

https://www.intel.com/content/www/us/en/download/19344/intel-graphics-windows-dch-drivers.html

Update to the latest Intel 31.0.101.3222 graphics driver and see if it still have glitches.

I upgraded my Intel drivers several days ago. The problems have not recurred and appear to be resolved.

Flags: needinfo?(salzmanmichael)
Severity: -- → S3
No longer blocks: gfx-triage

I also updated several days ago. Altough I dont think there was an Intel Graphics update the problems are now gone.

Unfortunately I was wrong. The graphical problems are still occurring, and in fact have gotten worse. The scrolling-video problem has not recurred since updating my Intel drivers, but everything else has (see below). Problems 3 and 5 below are especially bad.

I have only observed these problems start while using Firefox. However, some of them persist when switching apps. Once these problems start occurring, they all happen with increasing frequency until the computer is rebooted; restarting Firefox alone doesn't stop them. Below, I've listed fixes for some of the individual glitches, but none of these fixes stop the increase in glitches.

  1. Tab headers have visual glitches.
    • Text is partly or completely missing.
    • Edges and corners of tab flicker.
    • Hovering over a tab temporarily fixes the problem with that tab.
  2. Webpage content flickers in and out when scrolling.
    • Hovering over a disappeared item makes it reappear.
    • Only certain content is affected. I haven't noticed text, gifs, or video affected, but I have seen other images and what I think are CSS boxes around other elements affected.
  3. Sometimes, while scrolling in Firefox, the bottom half of the screen starts showing a clone of the top half instead of what should appear. This includes the tabs, URL bar, etc. as well as the top of the webpage.
    • The cloning is recursive. If I continue to scroll when it happens, I'll see four and then eight copies of the top quarter or eighth of the screen.
    • Closing the tab or switching apps temporarily fixes the problem.
    • The glitch doesn't show up in screenshots; they look normal. The next time it happens, I will take a picture of the computer screen with my phone.
  4. The mouse gets fuzzy around the edges, as though being drawn twice with a slight offset.
    • Once, when this started in Firefox, I switched to another app that used a custom cursor. That app's cursor was also affected.
    • There is no temporary fix; the computer has to be rebooted.
  5. Gifs get fuzzy on the horizontal axis, as though being lightly jostled from side to side.
    • This problem comes in for only a few seconds at a time and then goes away for seconds or minutes, making it hard to identify what exactly is happening on a pixel level.

I'm also getting these weird glitches on the IGPU on a ryzen 7xxxx system, The latest AMD Drivers are also installed, if i let windows switch over to the high performance Adapter (3080) the glitches go away.

All the glitches I reported above have been gone for a few months. I'm guessing a graphics driver update fixed it.

Status: UNCONFIRMED → RESOLVED
Closed: 10 months ago
Resolution: --- → WORKSFORME
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