1775018 - Firefox becomes not responsive

Status: UNCONFIRMED

(Core :: Graphics, defect)

Description

[Jesse]

Attachment: firefoxbug.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:101.0) Gecko/20100101 Firefox/101.0

Steps to reproduce:

One windows 11, FF 101.0.1 (64-bit), I have turned off hardware acceleration due to screen tearing when scrolling not sure if it's related. But what is happening is randomly firefox will become non responsive, sometimes I need to close it other times it comes back after losing it's theme for a bit then snaps back. https://i.postimg.cc/Z5FLFSTx/firefoxbug.png

Comment 1

[Andre Klapper]

Please see https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding and report back.

Comment 2

[Jesse]

created a new places database - will just have to wait and see if that works.

Comment 3

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Core::Graphics' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 4

[Jesse]

Just happened again, was watching a youtube video and the audio glitched for a bit while it was doing this then everything came back, less then a second.

Comment 5

[Sotaro Ikeda [:sotaro]]

Jesse, thank you for reporting. Can you attach about:support to this bug?

Comment 6

[Jesse]

Attachment: About_Support

Comment 7

[Jesse]

There is another issue I am having on this PC where League of legends says Graphics Driver error, sometimes when launching into the game not the web interface, then I go into task manager and have to end task on a bunch of league's running, it works sometimes, otherwise I have to reboot. I know this is unrelated but I am debating reinstalling windows. either I am unlucky and these are two separate windows 11 hiccups or something is wrong here.

Comment 8

[BugBot [:suhaib / :marco/ :calixte]]

The severity field is not set for this bug.
:bhood, could you have a look please?

For more information, please visit auto_nag documentation.

Comment 9

[Bob Hood [:bhood]]

Jesse, your about:support shows you are using version 516.40 of the NVIDIA driver. Any chance you could update it (I'm on 516.59 with my RTX 3080) and Firefox (Fx102) and see if the behavior persists? I'll elevate the severity if it does.

Comment 10

[BugBot [:suhaib / :marco/ :calixte]]

Redirect a needinfo that is pending on an inactive user to the triage owner.
:bhood, since the bug has recent activity, could you please find another way to get the information or close the bug as INCOMPLETE if it is not actionable?

For more information, please visit auto_nag documentation.

Comment 11

[Bob Hood [:bhood]]

There appears to be a bug in the auto-nag script. Restoring.