1777534 - Startup Crash in [@ nsRemoteService::StartupServer]

Status: RESOLVED WORKSFORME

(Toolkit :: Startup and Profile System, defect)

Description

[Sebastian Hengst [:aryx] (needinfo me if it's about an intermittent or backout)]

[Tracking Requested - why for this release]:

The top crash for Firefox 102.0esr - 63 crashes from 20 installations, all on Windows. No crashes for the non-ESR version. Mathieu, do you know if there is a difference regarding the

Crash report: https://crash-stats.mozilla.org/report/index/c66cff93-e26a-4c5a-9b0a-040bc0220630

Reason: EXCEPTION_ILLEGAL_INSTRUCTION

Top 8 frames of crashing thread:

0 xul.dll nsRemoteService::StartupServer toolkit/components/remote/nsRemoteService.cpp:164
1 xul.dll XREMain::XRE_mainRun toolkit/xre/nsAppRunner.cpp:5659
2 xul.dll XREMain::XRE_main toolkit/xre/nsAppRunner.cpp:5940
3 xul.dll XRE_main toolkit/xre/nsAppRunner.cpp:6004
4 firefox.exe wmain toolkit/xre/nsWindowsWMain.cpp:167
5 firefox.exe __scrt_common_main_seh /builds/worker/workspace/obj-build/browser/app/d:/agent/_work/2/s/src/vctools/crt/vcstartup/src/startup/exe_common.inl:288
6 kernel32.dll BaseThreadInitThunk 
7 ntdll.dll RtlUserThreadStart 

Comment 1

[Sebastian Hengst [:aryx] (needinfo me if it's about an intermittent or backout)]

Could this be an issue how profiles are handled differently for ESR?

Comment 2

[Dave Townsend [:mossop]]

The crash isn't happening anywhere related to profiles. I'm not aware of profiles being handled differently for ESR anyway.

Comment 3

[Sebastian Hengst [:aryx] (needinfo me if it's about an intermittent or backout)]

The following third party libraries seem to be always loaded in case of crashes with the signature [@ strlen | nsGetServiceByContractID::operator()]:

• uniconft64.dll 1.0.1.1230
• safemon64.dll 1.0.0.2320
• libzdtp64.dll 1.0.0.1200
  Signed by Beijing Qihu Technology Co., Ltd.

Crashes with [@ nsRemoteService::StartupServer] have at least one of these modules loaded.

Comment 4

[Ryan VanderMeulen [:RyanVM]]

No recent reports. Feel free to reopen if this reappears.