1779743 - Copy a link address causes firefox for windows 11 to become unresponsive for about 20 seconds

Status: RESOLVED DUPLICATE of bug 1774285

(Core :: Disability Access APIs, defect)

Description

[Rick Owen]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Firefox/102.0

Steps to reproduce:

Right click on text or image that contains a link address

Actual results:

The link is copied to the clipboard, but firefox becomes unresponsive for about 20 seconds.

Expected results:

The link is copied to the clipboard and firefox remains responsive to additional clicks, etc.

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Firefox::Menus' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 2

[Jared Wein [:jaws] (please needinfo? me)]

I'm unable to reproduce this locally. Can you try again in Troubleshooting Mode (Firefox menu -> Help > Troubleshoot mode...)

If you're still able to reproduce it in Troubleshoot mode, could you try using mozregression to see when this starting happening for you? https://mozilla.github.io/mozregression/

Comment 3

[Rick Owen]

I do not think this is a menus bug. Since reporting the issue I have had other instances of selecting (mouse selection of text on a browser page) and copying (ctrl-c) where firefox becomes unresponsive. I can't speak to the underlying components involved, but there were no menus invoked during the process.(In reply to Jared Wein [:jaws] (please needinfo? me) from comment #2)

I'm unable to reproduce this locally. Can you try again in Troubleshooting Mode (Firefox menu -> Help > Troubleshoot mode...)

If you're still able to reproduce it in Troubleshoot mode, could you try using mozregression to see when this starting happening for you? https://mozilla.github.io/mozregression/

The same problem occurs when starting Firefox in troubleshooting mode. I will try using mozregression.

Comment 4

[Mike Conley (:mconley) (:⚙️) (PTO Dec 22 - Jan 2)]

This sounds like something Niklas was experiencing. Niklas, are you still experiencing it? Do you notice it happening only on right-clicking on the items that Rick highlights in comment 0? If so, I wonder if this is the same thing. Did you end up filing a bug for it? If so, we should maybe dupe this off to it.

Comment 5

[Niklas Baumgardner [:niklas]]

Yes this seems to be the same issue I was having. For me, it didn't matter how I copied because it was actually a Windows 11 issue.

Reporter can you try going to Settings > System > Clipboard and toggle the "Suggested actions" off. That fixed the issue for me.
Please see bug 1774285 for more information. Comment 36 originally discusses turning off the Suggested actions feature.

Comment 6

[:Gijs (he/him)]

IIRC Jamie found the root cause and the fix is a Windows 11 update making changes to accessibility APIs/consumers, that's making its way out. Jamie, do you know where we could/should dupe this?