Open Bug 1779837 Opened 2 years ago Updated 2 years ago

[X11] partial freezing of firefox window

Categories

(Core :: Widget: Gtk, defect)

Product:
Core
Component:
Widget: Gtk
Version:
Firefox 102
Type:
defect

Tracking

()

Status:
UNCONFIRMED

People

(Reporter: raylsn341, Unassigned, NeedInfo)

Details

Attachments

(1 obsolete file)

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:102.0) Gecko/20100101 Firefox/102.0

Steps to reproduce:

This problem started about two to three weeks ago.
I happens seemingly randomly when I use Mint Firefox for an hour to several hours.
I have had the problem with a dozen tabs open, or two or three tabs open.

Actual results:

Everything below the menu bar, within the Firefox window, stops refreshing in response to input.

I try to scroll, nothing happens. This is usually the first thing I notice. I click on a link or a bookmark in the side bar, nothing happens. I click on tab, nothing happens.
Keyboard input is the same.
The mouse cursor still moves normally, but changes to a hand and stays that way when it is below the menu bar.
When I drag the Firefox window by the title bar or resize, the expected results are displayed; the window has scrolled, the link has been followed, the tab content appears.
The window content remains frozen in its new state until I drag or resize again.
It may be that waiting long enough, 2 to 5 minutes, will cause a refresh.

Closing Firefox and restarting fixes the problem for an hour to several hours.

I have Thunderbird open at the same time and it shows no problems.

Memory and cpu use in the task manager show normal activity; plenty of memory and processor cycles to spare.
I am running Mint in a virtual machine using QEMU/KVM vmmanager with two virtual cpus and 4GB ram, on a Manjaro host with 8GB ram and 4cpus.

System: Kernel: 5.4.0-122-generic x86_64 bits: 64 compiler: gcc v: 9.4.0 Desktop: Xfce 4.16.0
tk: Gtk 3.24.20 wm: xfwm4 dm: LightDM Distro: Linux Mint 20.3 Una
base: Ubuntu 20.04 focal
Machine: Type: Kvm System: QEMU product: Standard PC (Q35 + ICH9, 2009) v: pc-q35-7.0
serial: <filter> Chassis: type: 1 v: pc-q35-7.0 serial: <filter>
Mobo: N/A model: N/A serial: N/A BIOS: SeaBIOS v: ArchLinux 1.16.0-1 date: 04/01/2014
CPU: Topology: 2x Single Core model: Intel Pentium N3710 bits: 64 type: SMP arch: Airmont
rev: 4 L2 cache: 32.0 MiB
flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 6400
Speed: 1600 MHz min/max: N/A Core speeds (MHz): 1: 1600 2: 1600
Graphics: Device-1: Red Hat QXL paravirtual graphic card driver: qxl v: kernel bus ID: 00:01.0
chip ID: 1b36:0100
Display: x11 server: X.Org 1.20.13 driver: none unloaded: fbdev,modesetting,vesa
resolution: 1920x1080~60Hz
OpenGL: renderer: llvmpipe (LLVM 12.0.0 128 bits) v: 4.5 Mesa 21.2.6 compat-v: 3.1
direct render: Yes
Audio: Device-1: Intel 82801I HD Audio vendor: Red Hat QEMU Virtual Machine
driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:293e
Sound Server: ALSA v: k5.4.0-122-generic
Network: Device-1: Red Hat Virtio network driver: virtio-pci v: 1 port: 0700 bus ID: 01:00.0
chip ID: 1af4:1041
IF-ID-1: enp1s0 state: up speed: -1 duplex: unknown mac: <filter>
Drives: Local Storage: total: 30.00 GiB used: 9.06 GiB (30.2%)
ID-1: /dev/vda model: N/A size: 30.00 GiB speed: <unknown> serial: N/A
Partition: ID-1: / size: 27.20 GiB used: 8.66 GiB (31.8%) fs: ext4 dev: /dev/dm-1
ID-2: /boot size: 702.1 MiB used: 413.9 MiB (59.0%) fs: ext4 dev: /dev/vda5
ID-3: swap-1 size: 980.0 MiB used: 0 KiB (0.0%) fs: swap dev: /dev/dm-2
USB: Hub: 1-0:1 info: Full speed (or root) Hub ports: 15 rev: 2.0 chip ID: 1d6b:0002
Device-1: 1-1:2 info: Adomax QEMU USB Tablet type: HID driver: hid-generic,usbhid
rev: 2.0 chip ID: 0627:0001
Hub: 2-0:1 info: Full speed (or root) Hub ports: 15 rev: 3.0 chip ID: 1d6b:0003
Sensors: Message: No sensors data was found. Is sensors configured?
Repos: No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/micahflee-ppa-focal.list
1: deb http: //ppa.launchpad.net/micahflee/ppa/ubuntu focal main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http: //packages.linuxmint.com una main upstream import backport #id:linuxmint_main
2: deb http: //archive.ubuntu.com/ubuntu focal main restricted universe multiverse
3: deb http: //archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
4: deb http: //archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
6: deb http: //archive.canonical.com/ubuntu/ focal partner
No active apt repos in: /etc/apt/sources.list.d/tor-project.list
No active apt repos in: /etc/apt/sources.list.d/tor.list
Info: Processes: 205 Uptime: 4h 30m Memory: 3.84 GiB used: 1.56 GiB (40.6%) Init: systemd
v: 245 runlevel: 5 Compilers: gcc: 9.4.0 alt: 9 Client: Unknown python3.8 client
inxi: 3.0.38
[/code]

Expected results:

Firefox responds normally to mouse and keyboard input.

The Bugbug bot thinks this bug should belong to the 'Core::Widget: Gtk' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → Widget: Gtk
Product: Firefox → Core
Attached file inxi -Fxxxrz (obsolete) — 
A completely similar problem with firefox from version 102 to version 103.1 in Linux mint 20.3 Cinnamon.
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:103.0) Gecko/20100101 Firefox/103.0

A completely similar problem with firefox from version 102 to version 103.1 in Linux mint 20.3 Cinnamon.
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:103.0) Gecko/20100101 Firefox/103.0

System: Kernel: 5.4.0-122-generic x86_64 bits: 64 compiler: gcc v: 9.4.0
Desktop: Cinnamon 5.2.7 wm: muffin 5.2.1 dm: LightDM 1.30.0
Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal
Machine: Type: Desktop Mobo: MSI model: G41M-P28 (MS-7592) v: 5.0 serial: <filter>
BIOS: American Megatrends v: 26.11 date: 12/10/2012
CPU: Topology: Dual Core model: Intel Core2 Duo E8500 bits: 64 type: MCP arch: Penryn
rev: A L2 cache: 6144 KiB
flags: lm nx pae sse sse2 sse3 sse4_1 ssse3 vmx bogomips: 12665
Speed: 2000 MHz min/max: 2003/3166 MHz Core speeds (MHz): 1: 2000 2: 2000
Graphics: Device-1: Intel 4 Series Integrated Graphics vendor: Micro-Star MSI driver: i915
v: kernel bus ID: 00:02.0 chip ID: 8086:2e32
Display: x11 server: X.Org 1.20.13 driver: modesetting unloaded: fbdev,vesa
resolution: 1280x1024~60Hz
OpenGL: renderer: Mesa DRI Intel G41 (ELK) v: 2.1 Mesa 21.2.6 direct render: Yes
Audio: Device-1: Intel NM10/ICH7 Family High Definition Audio vendor: Micro-Star MSI
driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:27d8
Sound Server: ALSA v: k5.4.0-122-generic
Network: Device-1: Qualcomm Atheros AR8131 Gigabit Ethernet vendor: Micro-Star MSI
driver: atl1c v: 1.0.1.1-NAPI port: ec00 bus ID: 02:00.0 chip ID: 1969:1063
IF: enp2s0 state: up speed: 100 Mbps duplex: full mac: <filter>
Device-2: TP-Link TL-WN821N Version 5 RTL8192EU type: USB driver: rtl8192eu
bus ID: 1-4:3 chip ID: 2357:0107 serial: <filter>
IF: wlxb4b0241fe1f4 state: down mac: <filter>
IF-ID-1: tun0 state: unknown speed: 10 Mbps duplex: full mac: N/A
Drives: Local Storage: total: 1.47 TiB used: 503.86 GiB (33.4%)
ID-1: /dev/sda vendor: Toshiba model: HDWD110 size: 931.51 GiB speed: <unknown>
rotation: 7200 rpm serial: <filter> rev: A8R0 scheme: MBR
ID-2: /dev/sdb vendor: Western Digital model: WD5000AAKS-00A7B2 size: 465.76 GiB
speed: <unknown> serial: <filter> rev: 3B01 scheme: MBR
ID-3: /dev/sdc vendor: Samsung model: SSD 850 120GB size: 111.79 GiB speed: <unknown>
serial: <filter> rev: 1B6Q scheme: MBR
Partition: ID-1: / size: 49.00 GiB used: 10.78 GiB (22.0%) fs: ext4 dev: /dev/sda2
ID-2: /home size: 45.92 GiB used: 12.41 GiB (27.0%) fs: ext4 dev: /dev/sda6
Sensors: System Temperatures: cpu: 39.0 C mobo: 34.0 C
Fan Speeds (RPM): cpu: 1116 fan-1: 1019 fan-3: 1935
Voltages: 12v: N/A 5v: N/A 3.3v: 3.28 vbat: 3.18
Repos: No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/anydesk-stable.list
1: deb http://deb.anydesk.com/ all main
Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
1: deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http://packages.linuxmint.com una main upstream import backport
2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
6: deb http://archive.canonical.com/ubuntu/ focal partner
Active apt repos in: /etc/apt/sources.list.d/phoerious-keepassxc-focal.list
1: deb http://ppa.launchpad.net/phoerious/keepassxc/ubuntu focal main
Active apt repos in: /etc/apt/sources.list.d/remmina-ppa-team-remmina-next-focal.list
1: deb http://ppa.launchpad.net/remmina-ppa-team/remmina-next/ubuntu focal main
Info: Processes: 225 Uptime: 3d 1h 27m Memory: 7.71 GiB used: 3.31 GiB (42.9%)
Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.4.0 alt: 9 Shell: bash v: 5.0.17
running in: gnome-terminal inxi: 3.0.38

Expected results:

Firefox responds normally to mouse and keyboard input.

Do you have multiple Firefox windows open when this bug occurs or only one?
Is this bug caused by suspend&resume or by plugging in another monitor?
Can this bug be prevented by setting gfx.webrender.software to true on about:config and restarting Firefox? (software rendering)

This may be fixed by Bug 1777664. Can you try latest nightly?
Thanks.

Flags: needinfo?(raylsn341)
Comment on attachment 9288120 [details]
inxi -Fxxxrz

> inxi -Fxxxrz
Comment on attachment 9288120 [details]
inxi -Fxxxrz

> inxi -Fxxxrz
Attachment #9288120 - Attachment description: inxi -Fxxxrz System: Kernel: 5.4.0-122-generic x86_64 bits: 64 compiler: gcc v: 9.4.0 Desktop: Cinnamon 5.2.7 wm: muffin 5.2.1 dm: LightDM 1.30.0 Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal Machine: Type: Desktop Mob → inxi -Fxxxrz
Attachment #9288120 - Attachment is obsolete: true
Comment on attachment 9288120 [details]
inxi -Fxxxrz

> inxi -Fxxxrz
>System:    Kernel: 5.4.0-122-generic x86_64 bits: 64 compiler: gcc v: 9.4.0 
>           Desktop: Cinnamon 5.2.7 wm: muffin 5.2.1 dm: LightDM 1.30.0 
>           Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal

(In reply to Darkspirit from comment #4)

Do you have multiple Firefox windows open when this bug occurs or only one?
Is this bug caused by suspend&resume or by plugging in another monitor?
Can this bug be prevented by setting gfx.webrender.software to true on about:config and restarting Firefox? (software rendering)

I have one window open with multiple tabs open.
This error is not caused by suspend or resume.
gfx.webrender.software to true - I will try.

Also this error is not caused by the monitor connection.

With the "gfx.webrender.software;true" parameter, no browser freezes have been observed so far.

For 2 days there was not a single hang. So the source of the problem is identified correctly.
Will this issue be fixed in version 105 or earlier?
Thank you for your help.

Summary: partial freezing of firefox window → [X11] partial freezing of firefox window

I was happy early on. Only now right on this page the Firefox freezes.

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