Closed Bug 1784252 Opened 2 years ago Closed 2 years ago

[macOS ventura] Mozilla crashes when using the forward/back buttons in reader mode's narrate repeatedly on www.seattletimes.com

Categories

(Core :: Widget: Cocoa, defect, P3)

Product:
Core
Component:
Widget: Cocoa
Platform:
Desktop
macOS
Type:
defect

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: epopescu, Unassigned)

References

(Blocks 1 open bug)

Details

Crash Data

Found in

  • Firefox 104.0b8

Affected versions

  • Firefox 104.0b8
  • Firefox 103.0.2
  • Nightly 105.0a1
  • Firefox 102.1.0esr

Affected platforms

  • macOS Ventura 13

Steps to reproduce

  1. Launch Firefox
  2. Go to any article on www.seattletimes.com (e.g. https://www.seattletimes.com/business/travelers-are-starting-to-get-a-break-from-higher-airfares/)
  3. Enable the Reader view by clicking on the toggle from the location bar
  4. Click on the "headphones" button from the left menu on the page to listen
  5. Click Start and then click repeatedly the Forward button

Expected result

  • User should be able to navigate through the page using the Forward/Back buttons without any issues.

Actual result

  • The browser crashes after using the Forward/Back buttons repeatedly.

Regression range
We'll search for a regression range as soon as possible.

Additional notes

  • You can find details on the crash here
Severity: -- → S3
Has STR: --- → yes
status-firefox103: --- → affected
status-firefox104: --- → affected
status-firefox-esr102: --- → affected
status-firefox-esr91: --- → unaffected
OS: Unspecified → macOS
Hardware: Unspecified → Desktop

:epopescu, if you think that's a regression, could you try to find a regression range using for example mozregression?

This is an exciting cocoa crash in TextToSpeechMauiSupport. Over to Cocoa land where people hopefully know where we track macOS ventura bugs and/or how to feed this back to apple (whose bug it almost certainly is if this doesn't repro on older macOS).

Crash Signature: [@ IsThisUrlOrRealPath ]
Component: Reader Mode → Widget: Cocoa
Product: Toolkit → Core
Summary: Mozilla crashes when using the forward/back buttons repeatedly on www.seattletimes.com → [macOS ventura] Mozilla crashes when using the forward/back buttons in reader mode's narrate repeatedly on www.seattletimes.com
Blocks: 1773708
Priority: -- → P3

This sounds a lot like bug 1780938. Please post some crash reports.

See Also: → 1780938

There was a crash report link at the bottom of comment 0 - https://crash-stats.mozilla.org/report/index/002de057-6b0c-4565-be3a-584d70220811 .

I agree it sounds like a dupe.

Status: NEW → RESOLVED
Closed: 2 years ago
Resolution: --- → DUPLICATE

Firefox 105.0b8 crashes constantly when listening in reader view(please see Comment 0).
I'm adding here the crash report in case this needs further investigation. Thanks

Status: RESOLVED → REOPENED
Resolution: DUPLICATE → ---

From your crash report (in comment #6) you're still using macOS 13 Beta 4 (build 22A5311f). Apple only fixed this bug in Beta 5 (build 22A5321d). Please upgrade and test again.

The issue is no longer reproduceable after updating the OS to the latest version. Thanks.

Status: REOPENED → RESOLVED
Closed: 2 years ago → 2 years ago
Resolution: --- → WORKSFORME
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