1789343 - White space after footer in the support forum

Status: VERIFIED FIXED

(support.mozilla.org :: General, defect)

Description

[Kelimutu [:kiki]]

1. Go to any support forum question from this page -> https://support.mozilla.org/en-US/questions/all
2. Scroll until the end of the page
3. You'll find white space area after footer

Expected behavior:
There shouldn't be white space

Comment 1

[Tasos Katsoulas [:tasos]]

Attachment: footer.png

Comment 2

[Tasos Katsoulas [:tasos]]

Can you paste maybe a screenshot? Everything looks good for me

Comment 3

[Alice Wyman]

The problem is with individual questions, not the https://support.mozilla.org/en-US/questions/all page itself. For example, this was posted in the SUMO room on Matrix last week:
https://support.mozilla.org/en-US/questions/1381553 has a ton of white space at the bottom after the page footer.

Comment 4

[Kelimutu [:kiki]]

Attachment: Screenshot 2022-09-08 at 11-02-36 Thunderbird 102.0 corrupts emails Thunderbird Support Forum Mozilla Support.png

This was from https://support.mozilla.org/en-US/questions/1381553

Comment 5

[Tasos Katsoulas [:tasos]]

Mine too. What's your screen resolution?

Comment 6

[Wayne Mery (:wsmwk)]

(In reply to Alice Wyman from comment #3)

this was posted in the SUMO room on Matrix last week:
https://support.mozilla.org/en-US/questions/1381553 has a ton of white space at the bottom after the page footer.

This was me. I'm on MacBook Pro, XDR display scaled to the max, i.e. "Larger Text".

Comment 7

[Tasos Katsoulas [:tasos]]

Thank you! I will have a deeper look and post an update here

Comment 8

[Alice Wyman]

(X-ref) https://github.com/mozilla/sumo/issues/1100 Footer is not sticky on certain environments

Comment 9

[Kelimutu [:kiki]]

I checked again in 2 different monitors today and the issue isn't there anymore. @Wayne Can you help to test as well?

Comment 10

[Wayne Mery (:wsmwk)]

Attachment: Screen Shot 2022-09-20 at 2.00.47 PM.png

I am still seeing this

Comment 11

[Alice Wyman]

(In reply to Wayne Mery (:wsmwk) from comment #10)

Created attachment 9295460 [details]
Screen Shot 2022-09-20 at 2.00.47 PM.png

I am still seeing this

Me, too.
The screenshot Wayne posted is from https://support.mozilla.org/en-US/questions/1389993
Here's another example: https://support.mozilla.org/en-US/questions/1390047

Comment 12

[Tasos Katsoulas [:tasos]]

Interestingly enough this is happening only for logged in users.

Comment 13

[Kelimutu [:kiki]]

Aah, right. It's happening again to me. I can also confirm that the issue only is happening when I logged in.

Comment 14

[Ryan Johnson (:rjohnson)]

This has been fixed with the SUMO release completed a few minutes ago.

Comment 15

[Emil Ghitta, QA [:emilghitta]]

I can confirm that this issue is no longer reproducible on prod