Closed Bug 1792776 Opened 2 years ago Closed 2 years ago

Message turns blank after moving it from IMAP to local folder in Thunderbird [moved by QuickFolder Add-on]

Categories

(MailNews Core :: Networking: IMAP, defect)

Product:
MailNews Core
Component:
Networking: IMAP
Version:
Thunderbird 102
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED INVALID

People

(Reporter: fiscale.legnano, Unassigned)

References

(
URL
)

Details

(Keywords: dataloss, Whiteboard: [add-on: QuickFolder])

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/105.0.0.0 Safari/537.36

Steps to reproduce:

I moved an e-mail in a local folder

Actual results:

thunderbird actually moves in the destination folder the message but in the same folder I find an completely mail empty - no object no body

imap account? or pop?

Flags: needinfo?(fiscale.legnano)

hello, thank you for answering so fast !
It's an Imap account
have a nice day

Flags: needinfo?(fiscale.legnano)

Wfm on 102.3.1, 64bit, win10.

  • Andrea, does this happen for every message which you're trying to move from IMAP account to a local folder?
  • Anything in ≡ > Tools > Developer Tools > Error console (Ctrl+Shift+J) when this happens?
  • Can you attach a screenshot (black out private data with graphics editor) of blank message in target folder via Attach New File button above comment 0 ?
  • Can you provide details about the message (size, attachments etc.)?
Severity: -- → S2
Component: Untriaged → Networking: IMAP
Flags: needinfo?(fiscale.legnano)
Keywords: dataloss
Product: Thunderbird → MailNews Core
Summary: empty mail → Message turns blank after moving it from IMAP to local folder in Thunderbird
Whiteboard: [wfm]

Reverse case: bug 477799

See Also: → 477799

Maybe similar to bug 1296066 although that's also reverse direction, from local folders to IMAP.

See Also: → 1296066

Oh, and we have more of the same and similar on record (unrefined, tentative search):
https://mzl.la/3SJabHU

URL: https://mzl.la/3SJabHU

Hi Thomas, well I have to say that the issue doesn't seem occur anymore.
I want to inform you that messages was moved from IMAP account to local folder by add-on "QuickFolders"; just few ours ago I received an updating communication.
After updading the problem has disappeared ... let's wait and verify what happens ... :-)
Thanks againg
Andrea.

Flags: needinfo?(fiscale.legnano)

(In reply to Andrea from comment #7)

Hi Thomas, well I have to say that the issue doesn't seem occur anymore.
I want to inform you that messages was moved from IMAP account to local folder by add-on "QuickFolders"; just few ours ago I received an updating communication.

Thanks for quick feedback. Can you clarify what you have updated? The add-on, Thunderbird, or both?

After updating the problem has disappeared ... let's wait and verify what happens ... :-)

Glad to hear that.
WFM per reporter's comment 7.

Thanks again

Welcome!

Flags: needinfo?(fiscale.legnano)
Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Resolution: --- → WORKSFORME
Summary: Message turns blank after moving it from IMAP to local folder in Thunderbird → Message turns blank after moving it from IMAP to local folder in Thunderbird [moved by QuickFolder Add-on]

Hello Thomas, only add-on has been updated.
Current Thunderbird version is 102.3.0 32 bit.
I remain at your disposal for any advice or question about the program.
Have a nice day.
Andrea.

Flags: needinfo?(fiscale.legnano)
Whiteboard: [wfm] → [add-on: QuickFolder]
Resolution: WORKSFORME → INVALID
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