1796067 - probe_scraper.probe_scraper failing on 19th of October 2022

Status: RESOLVED FIXED

(Data Platform and Tools :: General, defect)

Description

[Alessio Placitelli [:Dexter]]

The probe scraper failure for today is brought to you by..

... text payload of the request for filing a bug:

Failed to create bugs with arguments: {'product': 'Core', 'component': 'Networking: HTTP', 'summary': 'Remove or update metrics expiring in Firefox 109: netwerk.early_hints', 'description': '.......', , 'version': 'unspecified', 'type': 'task', 'whiteboard': '[metric-expiry-alert]', 'see_also': [1772124], 'flags': [{'name': 'needinfo', 'type_id': 800, 'status': '?', 'requestee': '[e-mail]'}, {'name': 'needinfo', 'type_id': 800, 'status': '?', 'requestee': '[e-mail]'}], 'cc': []}"

... text payload of the error response for filing that bug

"Error response: {"code":51,"message":"There is no user named '[e-mail]'. Either you mis-typed the name or that user has not yet registered for a Bugzilla account.","error":true,"documentation":"https://bmo.readthedocs.io/en/latest/api/\"}",

Comment 1

[Alessio Placitelli [:Dexter]]

Looks like [e-mail] is used quite in a few places in legacy, but such an email cannot be used to request info on bugzilla. Is the account still available?

Dragana, do you know? Or do you know who could help with this?

Comment 2

[Alessio Placitelli [:Dexter]]

Attachment: pr 505: Bug 1796067 - Consider needinfo a best-effort attempt

Comment 3

[Dragana Damjanovic [:dragana]]

(In reply to Alessio Placitelli [:Dexter] from comment #1)

Looks like [e-mail] is used quite in a few places in legacy, but such an email cannot be used to request info on bugzilla. Is the account still available?

Dragana, do you know? Or do you know who could help with this?

[e-mail] is the email adress of the necko team. We use it for telemetry so that the whole team will be notified via email. There is no buzilla acount with that email address.

Can you tell me what your plans are? Do we need to change the lagacy telemetry?

Comment 4

[Alessio Placitelli [:Dexter]]

(In reply to Dragana Damjanovic [:dragana] from comment #3)

(In reply to Alessio Placitelli [:Dexter] from comment #1)

Looks like [e-mail] is used quite in a few places in legacy, but such an email cannot be used to request info on bugzilla. Is the account still available?

Dragana, do you know? Or do you know who could help with this?

[e-mail] is the email adress of the necko team. We use it for telemetry so that the whole team will be notified via email. There is no buzilla acount with that email address.

Can you tell me what your plans are? Do we need to change the lagacy telemetry?

Ah! Got it! Thanks for the explanation, I don't think there's any action for you then.
We changed the probe scraper to needinfo email addresses listed in the notification emails of the probes/metrics under the (wrong) assumption that they'd always correspond to bugzilla accounts, but they don't, so we'll change the probe scraper to try its best to ni? and just file a bug without ni? otherwise.