Windows 11 Suggested Actions clipboard feature causes Firefox hangs on copy operation
Categories
(support.mozilla.org :: Knowledge Base Content, defect)
Tracking
(Not tracked)
People
(Reporter: asa, Unassigned)
References
Details
Product
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Firefox
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New feature or functionality - Actually this is a mitigation for a bug introduced by Microsoft in a Windows 11 update.
Is the content embargoed (yes or no)?
No
What current go-to-market plans, timelines, or milestones exist?
We need to get an article up for helping users who encounter this bug. We will ideally release an update very soon to mitigate much of the issue.
Please include any related JIRA/Github/Bugzilla tickets, documentation, demos or practical use cases.
https://bugzilla.mozilla.org/show_bug.cgi?id=1774285
Please add instructions for testing or links to any design assets or visuals.
With the release of Windows 11, version 22H2, Microsoft has introduced a new feature called Suggested Actions. This new clipboard feature can cause Firefox to hang for seconds, or even minutes, when performing certain copy operations, for example "Copy Link" from the context menu. While we work with Microsoft to mitigate this issue, it is recommended that Firefox users on Windows 11, version 22H2, disable the Suggested Actions feature in Windows. To do this, press the Windows key or otherwise open the Start menu and type "clipboard". This will take you to the System -> Clipboard Settings where you can toggle the setting for Suggested Actions.
Does the content need to be localized in any languages outside of our priority locales (yes or no)?
Note: Minimum of 10 days required for translation requests
This should be in English and (Mexican) Spanish but I think English is the priority.
Does the content require legal review (yes or no)?
No
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Comment 1•2 years ago
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Updated•2 years ago
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Description
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