Open Bug 1802253 Opened 2 years ago Updated 3 months ago

URL Autocomplete - The "back" action does not redirect the user correctly

Categories

(Focus :: General, defect, P3)

All
Android
defect

Tracking

(Not tracked)

People

(Reporter: cpeterson, Unassigned)

Details

From github: https://github.com/mozilla-mobile/focus-android/issues/4395.

Steps to reproduce

  1. Open Firefox Focus and navigate to "Settings"/"Search"/"URL Autocomplete".
  2. Tap on the "Learn More" SUMO link.
  3. Tap on the "Back" of the device.

Expected behavior

The user is sent back to "URL Autocomplete" section.

Actual behavior

The user is sent to the first page.

Device information

  • Android device: Google Pixel 2 (Android 9)
  • Focus version: Focus / Klar - v8.0.22

Note:
It should be the same implementation as for "i" icon for "Add search engine" option.

Change performed by the Move to Bugzilla add-on.

Taking into consideration this comment, I think UX should decide if the current behavior is "good enough" or if we should fix it. An important mention is also that Fenix has the same current behavior as the one described in this ticket.

Fixing it involves two possible paths: a refactoring of the in-app navigation that would allow you to go back to the correct page or opening all learn more links in custom tabs. The first option seems the less destructive one in terms of user experience, IMO.

Flags: needinfo?(jguerrero)

Yeah, as you mentioned, this is occurring in Fenix as well. The best practice would be to be more of a breadcrumb, bringing the user back to the original spot from where they clicked the link. The first path you mentioned would be ideal, but would it be destructive/interrupt any other instances in the app?

I would say that the behavior is good enough for now, but I know there's a lot of menu work in the UX debt that folks are tackling, so this is an issue I can make sure gets scoped out within that if we're not putting resources toward it now.

Flags: needinfo?(jguerrero)

Thank you for the info, @jgyerrero!
Considering the comment above, I would say that refactoring is not a priority, given the fact that UX plans to change some of the behavior of the menu. We would risk working twice for the same issue, one that has not have high severity.

Severity: -- → S4
Priority: -- → P3

I've noticed a peculiar issue with the links in the Fenix app. When clicking on certain links as you see here https://techinstructs.com/how-to-unblock-on-pof/, the navigation doesn't return me to the expected original spot, and instead takes me to a completely different location within the app. It would greatly improve the user experience if we could implement a breadcrumb system to guide users back to their starting point.

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