Closed Bug 1803666 Opened 3 years ago Closed 3 years ago

“data to verify” for the POLICY DOCUMENTS tab, but no changes to sync

Categories

(CA Program :: Common CA Database, task, P1)

Product:
CA Program
Component:
Common CA Database
Type:
task

Tracking

(Not tracked)

Status:
RESOLVED WONTFIX

People

(Reporter: kathleen.a.wilson, Assigned: poonam)

Details

(Whiteboard: [ccadb-bug])

Microsec Ltd. Case 00001142 shows “data to verify” for the POLICY DOCUMENTS tab (specifically Policy Document ID - 2983) but when selecting ‘Show Changes’ the sync action button is not presented.

I believe the behavior witnessed is due to having a separate case in parallel (00001149) where the same policy document was already synced to the root record and that case was completed and closed. There is no data to sync in the still open case (00001142).

Thanks! We'll wait to see if this becomes a common issue, and file an enhancement request if it does.

Status: ASSIGNED → RESOLVED
Closed: 3 years ago
Resolution: --- → WONTFIX
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