1805710 - The “Tab Pickup” callout message from the “Continuous Onboarding” tour is not displayed on the “Firefox View” page unless the page is refreshed

Status: RESOLVED WONTFIX

(Firefox :: Messaging System, defect, P2)

Description

[Alice Varro [avarro], Ecosystem QA]

[Affected versions]:

• Firefox Nightly 110.0a1 - Build ID: 20221214033416
• Firefox Beta 109.0b2 - Build ID: 20221213185929
• Firefox Release 108.0 - Build ID: 20221208122842

[Affected Platforms]:

• Windows 10x64
• macOS 12.6
• Linux Mint 20.2x64

[Prerequisites]:

• Have a new Firefox profile created and opened.

[Steps to reproduce]:

1. Navigate to the "Firefox view" page.
2. Click the "See how it works" button from the “Welcome Spotlight”.
3. Click the "Next" button from the "Hop between devices with tab pickup" callout message.
4. Click the "Next" button from the "Get back your closed tabs in a snap" callout message.
5. Click the "Got it" button from the "Add a splash of color" callout message.
6. Close the browser and change the system time to 1 day in the future.
7. Reopen the browser with the same profile and navigate to the “Firefox View” page.
8. Switch to another opened tab and click again the "Firefox View" icon.
9. Observe the behavior.

[Expected result]:

• The “Tab Pickup” callout message from the “Continuous Onboarding” tour is successfully displayed on the “Firefox View” page.

[Actual result]:

• The “Tab Pickup” callout message from the “Continuous Onboarding” tour is NOT displayed on the “Firefox View” page.

[Notes]:

• I managed to trigger the “Tab Pickup” callout message only by refreshing the “Firefox View” page.
• Attaching here a screen recording of the issue.

Comment 1

[Punam Dahiya [:pdahiya]]

NI product for feedback on this issue thanks

Comment 2

[Vtay]

Given the traffic to Firefox View, the likelihood of this bug and overall the experience does not negatively impact the user, I would recommend won't fix.