Open Bug 1805974 Opened 2 years ago Updated 7 months ago

about:crashparent doesn't display the crash notification on Android 10+ Xiaomi devices

Categories

(Fenix :: Crash Reporting, defect, P3)

Product:
Fenix
Component:
Crash Reporting
Platform:
All
Android
Type:
defect

Tracking

(firefox108 affected, firefox109 affected, firefox110 affected, firefox111 affected, firefox112 affected, firefox117 affected, firefox118 affected, firefox119 affected, firefox120 affected, firefox121 affected, firefox123 affected, firefox124 affected, firefox125 affected)

Tracking Flags:
Tracking Status
firefox108 --- affected
firefox109 --- affected
firefox110 --- affected
firefox111 --- affected
firefox112 --- affected
firefox117 --- affected
firefox118 --- affected
firefox119 --- affected
firefox120 --- affected
firefox121 --- affected
firefox123 --- affected
firefox124 --- affected
firefox125 --- affected

People

(Reporter: cpeterson, Unassigned)

References

Details

(Whiteboard: [geckoview:m111?][geckoview:m112][geckoview:m115?])

From github: https://github.com/mozilla-mobile/fenix/issues/28181.

Steps to reproduce

  1. Open a few tabs in Firefox..
  2. Tap the URL bar and access about:crashparent.
  3. Observe the Android notification bar.

Expected behaviour

For Android >=10 devices, when about:crashparent is entered in the URL bar, the browser closes and the crash system notification is displayed in the Android status bar.

Actual behaviour

When about:crashparent is entered in the URL bar, the browser closes, and no crash notification appears in the Android notification bar, not even after multiple attempts.

Device name

Xiaomi 12 Pro

Android version

(Android 13)

Firefox release type

Firefox Nightly

Firefox version

110.1.0

Device logs

No response

Additional information

Tested and reproduced with: Xiaomi 12 Pro (Android 13), Xiaomi Pad5 (Android 12), Xiaomi Mi11 Lite (Android 11) & Xiaomi Mi 8 Lite (Android 10).
The issue is present on all Firefox versions: the latest Nightly 110.0a1 from 12/13, Beta 108.0b6 and Firefox RC 108.1.0.

As discussed in #26383, the workaround to display the crash dialog for Android <=9 Xiaomi devices is to allow the "Display pop-up windows while running in the background" permission from device's Settings.

A13_Xiaomi.txt

┆Issue is synchronized with this Jira Task

Change performed by the Move to Bugzilla add-on.

Severity: -- → S3
status-firefox108: --- → affected
status-firefox109: --- → affected
status-firefox110: --- → affected
Priority: -- → P2
QA Contact: dpop
Summary: [Bug]: about:crashparent doesn't display the crash notification on Android 10+ Xiaomi devices → about:crashparent doesn't display the crash notification on Android 10+ Xiaomi devices
Whiteboard: [geckoview:m111?]
Rank: 111
Assignee: nobody → zmckenney
See Also: → 1808616
Whiteboard: [geckoview:m111?] → [geckoview:m111?][geckoview:m112]
Priority: P2 → P1

Unrelated to 1808616 so removing connection. We will want to verify on these devices for current release though.

Assignee: zmckenney → nobody
Flags: qe-verify+
Priority: P1 → P3
See Also: 1808616 →
Whiteboard: [geckoview:m111?][geckoview:m112] → [geckoview:m111?][geckoview:m112][geckoview:m115?]
See Also: → 1805973

This issue is still reproducible on all the current builds:

  • latest Nightly 112.0a1 (2023-03-10).
  • latest Beta 111.0b8.
  • latest RC 111.0 build2.

Device used: Xiaomi Mi11 (Android 11).

status-firefox111: --- → affected
status-firefox112: --- → affected
Flags: qe-verify+

Still reproducible on the latest RC 117.0.1, latest Beta 118.0b5 as well as on the latest Nightly 119.0a1 from 2023-09-06.
Device used: Redmi 9C NFC (Android 10).
Marking 117, 118 and 119 as affected.

status-firefox121: --- → affected

Still reproducible on the latest Nightly 121.0a1, latest Beta 120.0b2.
Device used: Xiaomi Redmi Pad SE (Android 12).
Marking 120 and 121 as affected.

status-firefox120: --- → affected
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