1811549 - Screen rotation leads to gray screen

Status: VERIFIED FIXED

(Focus :: General, defect, P1)

Description

[doughdoughbirdpop88]

Attachment: Screen_Recording_20230120_122053_Firefox_Focus.mp4

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:108.0) Gecko/20100101 Firefox/108.0

Steps to reproduce:

1. Go to any webpage
2. Rotate screen

Actual results:

Gray screen

Expected results:

Rotated screen

Comment 1

[doughdoughbirdpop88]

Using Samsung S21

Comment 2

[Sebastian]

I can reproduce as described on my Samsung Note 20
Android 13
Focus version
109.1.1 (Build #370122129
109.0-20230112150232)

Comment 3

[Sebastian]

Attachment: 109.1.1 - Samsung Note20 - Android 13.mp4

Comment 4

[jon.beale]

Happening on S20 Ultra.

Android v13
Firefox Focus version 109.1.1

Comment 5

[miralobontiu]

Thank you for the report!
I was not able to reproduce this issue on the latest RC 109.1.1, nor on the latest Focus nightly 111.0a1 from 1/22, or Beta 110.0b2.
I've tested with Google Pixel (Android 13), and Samsung Galaxy Note 8 (Android 9).

Could you, please provide more details about the device you were using, the page you were on, or any extra information that could help fixing this?

Comment 6

[jon.beale]

Product: Samsung Galaxy S20 Ultra 5G
Model: SM-G988B/DS
One UI version: 5.0
Android Version: 13
Google Play System update: 1 November 2022
Kernel Version 4.19.87-25489110 (6th Jan 2023)
Android Security Patch Level: 1 Jan 2023

Sample webpage: www.bbc.co.uk

This seems to have started happening after a recent security update which I got last week.

In case it helps I observe that when you browse to the above webpage it appears normally in Portrait, but when transitioning to landscape the screen goes grey. When transitioning back to portrait the screen reappears although it now zoomed in. This happens sometimes when at the top of the page, but looks to not be the same if you are mid page (ie zoomed view doesn't occur if you are not at the top of the page).

Comment 7

[Andrei Mocirean]

Hello!
Thank you for submitting the issue. I was able to reproduce it on the Focus RC 109.1.1 build using the following device: Samsung Galaxy S22 Ultra (Android 13).
As far as I've seen, the issue is fixed in the Latest Focus Nightly from 23rd of January 2023 (111.0a1) and Focus Beta 110.0b2.

Comment 8

[BugBot [:suhaib / :marco/ :calixte]]

Since the status is marked as unaffected for nightly and as affected for release, is it unaffected or affected for beta?
For more information, please visit auto_nag documentation.

Comment 9

[doughdoughbirdpop88]

(In reply to miralobontiu from comment #5)

Thank you for the report!
I was not able to reproduce this issue on the latest RC 109.1.1, nor on the latest Focus nightly 111.0a1 from 1/22, or Beta 110.0b2.
I've tested with Google Pixel (Android 13), and Samsung Galaxy Note 8 (Android 9).

Could you, please provide more details about the device you were using, the page you were on, or any extra information that could help fixing this?

Product: Samsung Galaxy S21
One UI version: 5.0
Android Version: 13
Google Play System update: 1 November 2022
Android Security Patch Level: 1 December 2022

Firefox Focus about page:
109.1.1 (Build #370122129
109.0-20230112150232)
AS:96.1.3

This seems to happen in any webpage after the homescreen.
Like another user above said, this started sometime around last week.

Comment 10

[Daniel Holbert [:dholbert]]

I can reproduce as well, on the two Android phones that have locally to test.
Devices: Google Pixel 4a & Google Pixel 6a. (I freshly installed Focus on the 4a today, FWIW, and was immediately able to reproduce.)
Android Version: 13
Firefox Focus About Page: my version numbers are all the same as in comment 9.

Comment 11

[Daniel Holbert [:dholbert]]

(In reply to Andrei Mocirean from comment #7)

As far as I've seen, the issue is fixed in the Latest Focus Nightly from 23rd of January 2023 (111.0a1) and Focus Beta 110.0b2.

That's good to hear. If we happen to know what fixed it, it'd be useful to have that linked up here as a dependency or a duplicate-target or similar.

Comment 12

[harryjstone92]

Same on Pixel 4a. Occurs on any page and when viewing full screen video.

Comment 15

[Mihai Adrian Carare [:mcarare]]

Same cause as: https://bugzilla.mozilla.org/show_bug.cgi?id=1806652.
The fix present in 110 and 111 was uplifted in 109: https://github.com/mozilla-mobile/firefox-android/pull/618

Comment 16

[marsnebulasoup]

This problem does not seem to occur if the browser theme is set to light/dark manually. If it's set to system default then the problem occurs again.

Comment 17

[Chris Peterson [:cpeterson]]

The fix present in 110 and 111 was uplifted in 109: https://github.com/mozilla-mobile/firefox-android/pull/618

This problem does not seem to occur if the browser theme is set to light/dark manually. If it's set to system default then the problem occurs again.

QA, can you please verify that this Focus bug is fixed in Focus 109.1.2 with both the manual and automatic light/dark browser themes?

I don't know when version 109.1.2 will been published to the Google Play Store yet. I know Focus 109.1.1 still has the bug.

Comment 18

[Andrei Mocirean]

Hello!
The issue is no longer reproducible on the latest Focus RC build (109.2.0) on Samsung S22 Ultra, running Android 13.
Thanks!